Front Office Assistant

· Ensure that all Front Office team members are familiar with the hotel's products and services, current promotions, policies and other important information.· Ensure that all Front Office's SOPs are adhered to by all team members.· To respond to guest feedback, compliments or complaints relating to Front Office operations in a courteous and efficient...

Supervising all Front Office activities i.e guest movement, crowd, staff daily tasks.Maintaining a high level of morale within the department by managing and supporting the team and processes put into place.Coordinating with other departments within the hotel regarding customer requirements, future bookings, sales trips and conferences etc.Ensuring that all...

Part of the Front Office team that looks after our customers - both internal and external. This will involve assisting our guests for the duration of their stay with us, ensuring they have an outstanding experience in every aspect. Performing check in and check out as well as attending to all guest requests. - To check in all guests, Groups & Tours to the...

Ensure that all Front Office team members are familiar with the hotel’s products and services, current promotions, policies and other important information. - Ensure that all Front Office’s SOPs are adhered to by all team members. - To respond to guest feedback, compliments or complaints relating to Front Office operations in a courteous and efficient...

**THIS JOB IS ROTATION SHIFT. ONLY APPLICANTS READY TO ON DUTY IN ROTATION SHIFT IN ENCOURAGE TO APPLY.** **Job Summary**: - Welcoming and assisting visitors in a friendly and professional manner. - To check-in and check-out the guests effectively and in accordance with Front Office policies and standard operating procedures. - To handle room reservation,...

He/she is responsible for the overall Front Office operations: i) Switchboard ii) Reservations iii) Cashiering iv) Registration (check-in / check-out) v) Night Audit To establish a dynamic and successful group of hotels and hospitality related businesses with a team of dedicated and knowledgeable people who strike constantly to devise the best approaches,...

**Job Overview**: We are looking for a friendly, professional, and customer-focused Front Desk Officer to be the first point of contact for guests. The role is responsible for handling guest check-in and check-out, managing reservations, and ensuring a positive guest experience throughout their stay. **Key Responsibilities**: - Welcome guests warmly and...

Review daily all arrivals and departures, paying special attention to VIPs and coordinate with company representatives on guest arrivals and departures.Ensure that all customer queries or requests are handled in a polite and efficient manner and that a high level of customer service is consistently maintained.Show recognition to regular guests.Must be...

As a Front Office Associate, you will be the first point of contact for our guests, providing excellent customer service and managing various front desk and administrative responsibilities. You will ensure that all guests receive a warm welcome and professional assistance throughout their stay or visit. **Job Types**: Full-time, Permanent Pay: RM1,700.00 -...

Review daily all arrivals and departures, paying special attention to VIPs and coordinate with company representatives on guest arrivals and departures. - Ensure that all customer queries or requests are handled in a polite and efficient manner and that a high level of customer service is consistently maintained. - Show recognition to regular guests. - Must...