Front Office

2 weeks ago

Subang Jaya, Malaysia Smile Hotel Subang Jaya Full time

**THIS JOB IS ROTATION SHIFT. ONLY APPLICANTS READY TO ON DUTY IN ROTATION SHIFT IN ENCOURAGE TO APPLY.**

**Job Summary**:

- Welcoming and assisting visitors in a friendly and professional manner.
- To check-in and check-out the guests effectively and in accordance with Front Office policies and standard operating procedures.
- To handle room reservation, cashiering tasks, night audit functions and related front office duties effectively and efficiently.
- Answering telephone calls, as well as screening and forwarding calls.
- Handling basic inquiries from the guest through phone calls or WhatsApp messaging.
- Providing preliminary customer service, including handling complaints and forwarding queries to relevant departments.
- Keeping the reception and lobby tidy and observing professional etiquette.
- Performing other administrative tasks, if required.

**Requirements**:

- A good command of spoken and written Malay and English a a **MUST.**:

- Must have strong communication skills, interpersonal relations and problem solving capabilities.
- Have a knowledge in computer literacy.
- Must be a results-orientated person with effective time management and operation skills.
- Able to work independently, systematically, self motivated and a good team player.
- Ability to prioritize workload, work within deadlines and work on shift, weekend and public holidays.

Pay: RM1,700.00 - RM1,900.00 per month

**Benefits**:

- Additional leave

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Rotational shift
- Weekend jobs

Supplemental Pay:

- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus

Work Location: In person

Expected Start Date: 07/10/2025

  • front office

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Geno Hotel Full time 42,000 per year

    · Ensure that all Front Office team members are familiar with the hotel's products and services, current promotions, policies and other important information.· Ensure that all Front Office's SOPs are adhered to by all team members.· To respond to guest feedback, compliments or complaints relating to Front Office operations in a courteous and efficient...

  • front office

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Geno Hotel Full time 27,600 - 42,000 per year

    Review daily all arrivals and departures, paying special attention to VIPs and coordinate with company representatives on guest arrivals and departures.Ensure that all customer queries or requests are handled in a polite and efficient manner and that a high level of customer service is consistently maintained.Show recognition to regular guests.Must be...

  • Front Office

    1 week ago

    Subang Jaya, Malaysia Geno Hotel Full time

    Ensure that all Front Office team members are familiar with the hotel’s products and services, current promotions, policies and other important information. - Ensure that all Front Office’s SOPs are adhered to by all team members. - To respond to guest feedback, compliments or complaints relating to Front Office operations in a courteous and efficient...

  • assistant front office manager

    2 days ago

    Subang Jaya, Selangor, Malaysia Geno Hotel Full time 50,400 - 129,600 per year

    Supervising all Front Office activities i.e guest movement, crowd, staff daily tasks.Maintaining a high level of morale within the department by managing and supporting the team and processes put into place.Coordinating with other departments within the hotel regarding customer requirements, future bookings, sales trips and conferences etc.Ensuring that all...

  • Front Office

    1 week ago

    Subang Jaya, Malaysia Geno Hotel Full time

    Review daily all arrivals and departures, paying special attention to VIPs and coordinate with company representatives on guest arrivals and departures. - Ensure that all customer queries or requests are handled in a polite and efficient manner and that a high level of customer service is consistently maintained. - Show recognition to regular guests. - Must...

  • Front Desk Officer

    1 week ago

    Subang Jaya, Malaysia Talreso Consultancy & Advisory Full time

    **Job Overview**: We are looking for a friendly, professional, and customer-focused Front Desk Officer to be the first point of contact for guests. The role is responsible for handling guest check-in and check-out, managing reservations, and ensuring a positive guest experience throughout their stay. **Key Responsibilities**: - Welcome guests warmly and...

  • Front Office Assistant

    2 weeks ago

    Subang Jaya, Malaysia Summit Hotels Management Sdn Bhd Full time

    He/she is responsible for the overall Front Office operations: i) Switchboard ii) Reservations iii) Cashiering iv) Registration (check-in / check-out) v) Night Audit To establish a dynamic and successful group of hotels and hospitality related businesses with a team of dedicated and knowledgeable people who strike constantly to devise the best approaches,...

  • Front Office Assistant

    3 days ago

    Subang Jaya, Malaysia TAGS Chiropractic & Rehabilitation - Subang Full time

    Attend inquiries from patients - Assist patients registration and scheduling appointments - Perform outgoing calls to patients. - Perform other general admin duties as required or needed. - Ensure correct payment collected from patients. Job Requirements; - Fresh graduates are encourage to apply - Must be computer literate - On-job-training will be...

  • Front Office Assistant

    2 weeks ago

    Subang Jaya, Malaysia Geno Hotel Full time

    Part of the Front Office team that looks after our customers - both internal and external. This will involve assisting our guests for the duration of their stay with us, ensuring they have an outstanding experience in every aspect. Performing check in and check out as well as attending to all guest requests. - To check in all guests, Groups & Tours to the...

  • Front Office Manager

    2 weeks ago

    Petaling Jaya, Malaysia Marriott International, Inc Full time

    **Additional Information** **Job Number**24216128 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia, 46200 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...