Key Account Manager

JOB TITLE: KEY ACCOUNT MANAGER (Modern Trade/Cash & Carry) - Food Service

LOCATION: MALAYSIA

**ABOUT FOOD SOLUTIONS (UFS)**

**Act like a founder, be part of a Winning team, accelerate your growth, stay ahead of the curve, enjoy the journey: JOIN UFS**

Unilever Food Solutions (UFS) is the **the 2nd largest** Business Unit of Unilever, is one of the 3 Power brands of the Foods Business Group, and a global market leader in Food Service. We are an independent Global Business Unit that operates in over **76 countries**, generating **~€3 Billion** in Turnover, and employing **~4000 employees**. We have a unique** B2B business model** focused on serving chefs and our purpose is to **free them to love what they do**.

We at UFS have a bold and clear ambition and strategy in place to **reach €5bn by 2030**with accretive profitability, by being the best solution provider to our **5 million operators.** We plan to do this via a product first focus on superiority, by becoming the leader in AI powered Customer experience and by nurturing a Winning culture. We have had a history of delivering with excellence and **resilient performance** in the past few years. We also **strive to stay 3 steps ahead** in the industry. For example, our Future Menus Report identifies emerging culinary trends, making us a trendsetter for inspiring innovative solutions for chefs worldwide.

We have a culture of caring deeply not just for our business but also for our people. We foster an **entrepreneurial culture built on speed, simplicity, trust, and a deep hunger to grow**. Our people thrive on their roles being empowered and end to end - across all functions. We also invest heavily in building future skills and leaders. Our People agenda of Accelerate-Grow-Thrive **consistently helps us lead in employee engagement**, with **Univoice scores exceeding Unilever scores** across all dimensions and being one of the most engaged teams at Unilever.

Here, you will continuously learn, unlearn, and relearn, **challenging yourself to accelerate your development** in an end-to-end business and in end-to-end roles.**If you're dreaming of contributing to Unilever’s 2**_nd_** largest Business unit, a fast-growing business, where you're empowered so you can play to win and thrive as part of One Team with One Goal, then come and join us**

**ABOUT THIS ROLE**

A successful Key Account talent ensures distribution and maintain required stock weight of Unilever Food Solutions product in Modern Trade (MT), Local Modern Trade (LMT), Cash & Carry and Wholesaler segment. Critical deliver of good execution, implementing effective standard operating procedures and maintaining existing sales within assigned customers at given sales territory. KAM analyse issues and opportunities in the business/market to capture a greater market share from competitors/retailers’ house-brands.

**KEY RESPONSIBILITIES**
- Deliver responsible Sell-In to trade via execution of Trade Marketing strategy.
- Execute Permanent Journey Plan and stock card to ensure productivity and efficiency.
- Responsible for effective promotions, planning, proposals, and execution include tracking, monitoring and spend within budget allocated by the company.
- Accountable for Sales Order based on target by customer and territory.
- Ensure EDGE (every day great execution) and winning in-store with strong Customer Development Fundamentals (Distribution, Pricing, Shelving and Merchandising).
- Manage Goods Received Note according to Unilever guidelines.
- Good observation skill at Trade with Market & Competition insights.
- To assist Distributor Account Manager/Asst. Distributor Account Manager/Modern Trade Key Account Manager in developing business plan, review, and trading terms/business contract with customers.
- Manage existing Modern Trade, Cash & Carry and Wholesaler accounts for sales expansion, or open new accounts within territory. Increase SKU penetration based on business strategy and execute Marketing promotion activities/Channel activation to achieve set target.
- Conduct wet-sampling demo for customers to maximize SKU range use in the outlets.
- Continuously build productive relationship with customers.

**ESSENTIAL SKILLS/EXPERIENCE**
- Relevant experience in field sales/key account management/modern trade.
- Experience with FMCG or Foodservice background.
- Good understanding in Malaysia Food Service industry

**ARE YOU INTERESTED?