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Key Account Manager
3 weeks ago
Manage a portfolio of key accounts and corporates to ensure customer retention and maximize output from key account portfolio.
- Support the Sales Director in sales strategies, targets and sales performance so that profitability, growth and revenue targets are met or exceeded for corporate customers
- Build strong and effective account management relationships with all customers
- Win new customers from building own prospect base through proactive prospecting techniques including cold calling
- Develop customer relationships to enhance profit levels and penetration of services
- Plan and implement customer retention and relationship development Contribute to formulation of policy and strategy within the sales and marketing function
- Maintain administration and relevant reporting and planning systems as required by the Line Manager on a periodic basis
- Work closely with accounts and collections team to ensure debts are minimized
- Prepare report on a daily / weekly / monthly basis to assist in planning strategies for acquiring potential business and understanding future trends.