Talent Acquisition Admin Specialist, HR Services

6 days ago


Damansara, Malaysia AstraZeneca Full time

**AstraZeneca** is a global, innovation-driven _BioPharmaceutical_ company dedicated to the discovery, development, and commercialization of prescription medicines for some of the world’s most serious diseases. Yet we are more than one of the world’s leading pharmaceutical companies.

We are trusted partners, integrated and connected across the global enterprise, working collaboratively with functions ranging from Commercial to Manufacturing. This structure offers exceptional opportunities for professional growth and broader responsibilities on a global scale.

Join a team committed to delivering life-changing medicines to patients by enabling the business to operate effectively and harnessing transformative science. We are on an exciting path of growth and evolution—to discover better ways to add value to our business and to patients.

**HR Services** is a key service tower within **Global Business Services (GBS)**, supporting all AstraZeneca colleagues worldwide with HR and People-related processes—from hire to retire.

As a core member of the **HR Services Team** in Malaysia, you will provide high-quality support to local HR professionals and customers, with a focus on workforce administration and recruitment administration activities. You will use HR technologies—including _Workday, ServiceNow case management, telephony,_ and others—to perform a range of activities, proactively engaging with customers and HR specialists to resolve complex issues. Collaboration with HR and IT stakeholders in India is crucial for the ongoing improvement of HR processes and technologies, enhancing our service experience.

**Key Responsibilities**
- ** Documentation Management**: Prepare job contracts, offer letters, and other hiring documentation in accordance with company policy.
- ** Administrative Support**: Provide comprehensive administrative assistance to Talent Acquisition partners and hiring managers throughout recruitment.
- ** Process Adherence**: Execute HR activities following the knowledge base and established work instructions to ensure consistent, accurate, and reliable service.
- ** Data Quality Assurance**: Conduct regular quality checks on employee data in Workday, investigate discrepancies, and coordinate with employees, managers, or local HR to resolve issues.
- ** New Hire Data Entry**: Collaborate with Talent Acquisition teams on new hire data entry processes, including tracking requirements for externally managed resources.
- ** Continuous Improvement**: Seek opportunities for process and technology improvements; work with Hiring/Recruitment Global Process Owners (GPO) to help prioritize and implement enhancements.
- ** Stamp Duty Administration**: Manage employment contracts requiring stamp duties, where applicable.

**Knowledge, Skills & Experience**
- ** HR Process & Transaction Support**: Experience supporting HR transactions, ideally with _Workday_.
- ** Data Accuracy & Attention to Detail**: Commitment to high standards in data quality and process accuracy.
- ** Technology Literacy**: Proficient in HR and service center technologies, such as _case management systems, telephony,_ and _online portals_.
- ** Communication Skills**: Fluent written and verbal communication skills in **English**.
- ** Task & Time Management**: Strong ability to prioritize and manage multiple tasks efficiently in a dynamic, matrixed team environment.
- ** Personal Effectiveness**: Advanced communication, organizational, and interpersonal skills.
- ** Confidentiality**: Experience handling sensitive employee and HR information.
- ** Service Level Delivery**: Demonstrated record of meeting service level agreements, including coordination with third-party providers to meet deadlines.
- ** Adaptability**: Flexible and adaptable to changing priorities, processes, and business needs.

At **AstraZeneca**, we are dedicated to being a _Great Place to Work_ where employees are empowered to push the boundaries of science and embrace an entrepreneurial spirit. Here, you can make a meaningful difference to medicine, patients, and society. We foster an inclusive culture that champions diversity and collaboration and are dedicated to lifelong learning, personal growth, and professional development. We are on an exciting journey to pioneer the future of healthcare.



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