Customer Service Executive

2 weeks ago

Johor Bahru, Malaysia Parkson Credit Sdn Bhd Full time

**Responsibilities**:

- To service existing merchants/ dealers.
- Providing continuous support, training and briefing to all new and existing dealers/ merchants.
- Attend to enquiries/ feedbacks and complaints in a timely and professional manner to customers and business partners.
- Monitoring and update superior on a regular basis from the market response/ dealers/merchants.
- To develop, execute and to support marketing campaigns.
- Providing management with regular feedbacks on the market place/ environment, merchant and competitor activity.
- Generate weekly/ monthly visitation planning’s and to monitor dealers’ sales performance reports.
- Assist in designing, delivering and setting up POP materials at merchant /dealers outlets to increase brand awareness.
- To attend and to show support on any events held by manufacturers/ merchants /dealers or by company.

**Requirements**:

- Bachelor's Degree/ Diploma in Business Studies / Administration / Management, Marketing, Commerce or equivalent.
- **Possess 1 - 2 years of relevant working experience in business development, client servicing, sales, customer service, etc.**:

- Excellent communication and interpersonal skills.
- Required language(s): English and Bahasa Malaysia. **Ability to converse in Mandarin will be an added advantage.**

**Additional Information**:

- 5 days work
- Performance bonus
- Medical & insurance coverage
- Training provided
- Career development opportunities

**Salary**: RM2,800.00 - RM4,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Application Question(s):

- Availability to start work?
- Expected salary?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Business development: 1 year (preferred)

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