Customer Service

2 weeks ago

Kuala Lumpur, Malaysia Trinity Workforce Solution (M) Sdn Bhd Full time

**Role: Customer Service (Normal Speaker)**

**Education: Minimum SPM qualification (C1 level)**

**-Shift Allowance: Shift ends from 8:30pm to 11:00pm will be entitled for RM 10 per day**

**-Shift ends at 12am & above will be entitled for RM30 per day**

**Location: Shah Alam (5-minute walk from LRT Subang Jaya)**

**Work Schedul: Rotational shifts between 8am - 10pm only (- 9 hours per shift )**
- **5 working days + 2 rest days per week**

**Job Description Overview**:

- Take ownership of customer concerns and ensure timely resolution
- Present product information clearly and confidently across all platforms
- Balance customer needs with business goals using effective communication and sales techniques
- Meet individual KPIs and contribute to overall team success
- Promote self-service tools and guide customers toward efficient solutions
- Collaborate with Team Leaders and Managers to improve processes
- Uphold strict confidentiality and data protection standards

Fast Response - 0146400258 Ms Alyana

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: RM2,400.00 - RM2,700.00 per month

Application Question(s):

- Can start immediate ?
- Can work on rotational shift as per mentioned ?

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Location**:

- Kuala Lumpur (preferred)

Work Location: In person

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