Customer Services Coordinator

Location: KLIA Cargo VillageIndustry: Freight ForwardingSalary Range: RM2,800 – RM4,800 (Junior to Mid Level)Job SummaryWe are seeking a Customer Service Executive with air freight import & export shipment handling experience from the freight forwarding industry. The role requires strong coordination skills to manage end-to-end air shipments and support...

**Requirements**: 1. Diploma in Logistic / Industrial Logistic / Logistic & Freight Forwarding Management. 2. At least 2-3 years of working experience in airfreight forwarding customer service. 3. Familiar with the freight forwarding international commercial terms. 4. Working knowledge of Airline Tariffs - IATA, market rate, ULDs, regulations & procedures,...

CUSTOMER SERVICE EXPORT WAREHOUSEResponsibilities & Authorities:Receive pre-alerts from shippers or overseas agents, including shipping advice and airway bill copies.Communicate with customers regarding dutiable or tax-exempt shipments. Prepare and print customs copies for dutiable shipments, then fax and email to customers for confirmation. Verify exemption...

Key ResponsibilitiesImport Operations ManagementProcess and track incoming shipments from originPrepare and review import documentation including air waybills, commercial invoices, and packing listsPrepare and ensure efficient and effective customs declaration formCoordinate delivery appointments and arrange final mile transportationBilling and Financial...

**Requirements** To manage customer order on daily basis within KPI target, act as a liaison, provide information related to customer order and resolve any emerging problems that our customer might face with accuracy and efficiency. To build sustainable relationships and trust with customer through open and interactive communication **Responsibility** 1...

**JOB PURPOSE** To provide efficient and quality service to all customers at all time. **JOB DESCRIPTIONS** - Act as the primary escalation contact for customers and liaise with relevant departments on the service delivery to customers - To attend to customer bookings for import/ export shipment - Coordinating with Operations and Sales to meet customers’...

Job description - Learn and execute of day-to day Customer Services activities i.e. warehouse order and delivery arrangement, follow up and monitoring. - Coordinate with customs team for shipment customs clearance - Compile customer related reports on the warehouse operation and KPI achievement reporting - To support or execute any other tasks as may be...

RESPONSIBILITIES Responsible to liaise with local and overseas customers on sea freight, invoicing, monitoring and updating customers from time to time. Ensure timely deliveries and ensure customer's requirements are met with satisfaction. DUTIES 1. To cany out 3R (Reduce, Reuse, Recycle) practices within PKT Group of Companies 2. Direct liaise with...

Job Descriptions :To coordinate and managing all incoming inquiries, feedback, and complaints from purchasers and residents.Attend to purchasers' defect complaints related to their individual units.Coordinate and monitor contractors' daily defect works within units to ensure timely completion and quality workmanship.Communicate clearly with purchasers on...

Are you detail-oriented, organized, and passionate about the logistics and freight industry? We're looking for an Airlines Booking/Documentation to join our team and help ensure smooth export processes and excellent customer service.What You'll Do:Receive shipment details from customers and coordinate with the Export Customer Services and Airlines for all...