E-commerce / Ota Specialist

2 days ago


Shah Alam, Malaysia The Hooton Retreat Sdn Bhd Full time

1. Online Listings Management

Key Responsibilities:

- Ensure seamless integration and maintenance between multiple OTAs and our Property Management Software (Tokeet).

2. Guest Communication
- Facilitate daily communication with guests, providing prompt and friendly responses to inquiries and reservations to ensure a delightful experience.

3. Sales and Marketing Development
- Develop and implement innovative sales and marketing strategies designed to enhance business growth for our hotel and Airbnb services.
- Create detailed sales plans and oversee their execution, ensuring we achieve and exceed our sales targets.

4. Performance Reporting
- Prepare and present regular reports to management on sales and marketing performance, providing insightful recommendations for continuous improvement.

**Requirements**:

- Bachelor’s Degree or Diploma in Tourism, Business, Marketing, Hospitality, or a related field.
- Previous experience with OTAs, e-commerce, or in the hospitality industry is highly advantageous.
- Has knowledge of OTA platforms, with an understanding of their algorithms and optimization techniques.

**Benefits**:

- EPF SOCSO
- Supportive and inclusive team culture
- Opportunities for professional development
- Opportunities for promotion
- Commission pay
- Yearly bonus

Pay: RM2,000.00 - RM3,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Supplemental Pay:

- Commission pay
- Yearly bonus


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