Assistant Manager, Operations

**About Us** ENGIE is pillared by 4 key businesses - Renewables, Energy Solutions, Networks, Thermal & Supply. Together with our 96,000 employees, our customers, partners and stakeholders, we are committed to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally-friendly solutions. Inspired by our purpose, we reconcile economic performance with a positive impact on people and the planet, building on our key businesses - gas, renewables, energy, services, to offer competitive solutions to our customers. Energy is our future, save it. **Responsibilities**: - Responsible for managing the Company Regional office and for ensuring quality for the Operation & Maintenance (O&M) activities for all related Customer’s sites and associated Utilities plant or Facilities (UPF) and their related Mechanical & Electrical (M&E) machinery equipment and associated systems in compliance with the statutory authorities and applicable health-safety-environmental (HSE) requirements; - Responsible as Regional office Company representative towards Customers for all related sites to monitor the quality of the O&M team services delivered, to achieve the O&M service levels and the UPF performances levels and ultimately to ensure the customer satisfaction, manage customer relationship, insure proper communication with regular reporting to Customers and Company headquarters /Regional office for all service activities performed. - Manage the site teams upon customers’ initial site visit to ensure complete and accurate surveying of the Mechanical & Electrical (M&E) machinery equipment and associated systems of the customers’ Utilities plant or Facilities (UPF), with proper collection of the customers’ site UPF technical, legal and financial information for the M&E machinery equipment and associated systems within service scope - Prepare annual budgets and reforecasts for Regional office overall and all related sites; control actual O&M activities expenses compliance with the budgets and perform financial quarterly review, including but limited to O&M Profit & Loss (P&L). - Insure timely and quality for issuance - by all related sites - for Technical, legal, financial documentation and UPF monthly service reports (inclusive of SLA & KPI’s) for submission to the Customers sites and to the Company headquarters (HQ) - as well as the necessary reports to the relevant statutory authorities, - Review for Regional office related Customers sites the quality of the services delivered, perform SLA-KLPI gap analysis and initiate, study the feasibility of specific project in order to propose productivity, technical improvements for the UPF on customer’s sites - in liaison with ENGIE services - related to the O&M, HSE processes, contingencies & emergency plans as well as UPF performances. **Requirements**: - Bachelor’s Degree in Mechanical Engineering or equivalent - 10 - 12 years of experience in the area of Operation & Maintenance, exposed to Mechanical & Electrical systems, instrumentation, Air conditioning-ventilation, chilled water, thermal heater, compressed air production and distribution systems associated with supervision, control and data acquisition (SCADA) systems at diverse client/ site locations - Excellent communication and analytical skills with the ability to work with all levels of stakeholders - Proven ability to learn new skills and adapt to dynamic and demanding situations - Possesses good leadership skills to lead team members **When you join ENGIE, you will have access to**: - The opportunity to have a meaningful job where you can make a difference - A career management plan with opportunities to grow in an international environment - Attractive and competitive package - Dynamic and inclusive work environment - Continuously evolve as a professional, coupled with a variety of training opportunities **Business Unit**:GBU Energy Solutions **Division**:ESI AMEA - South East Asia - Malaysia **Legal Entity**:ENGIE SERVICES MALAYSIA SDN. BHD. **Professional Experience**:Skilled ( >3 experience