Assistant Manager, Front Office
1 week ago
Ensures implementation of SOP and all policies & procedures related to the department.
- Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery.
- Ensures all opening and closing duties are implemented in accordance with established standards.
- Reviews weekly forecasts and schedules Team Members accordingly.
- Assists hands-on in the operation during peak periods as required.
- Functions as Duty Manager.
- Meets, greets and escorts guests to the room in accordance with the hotel’s standards and as assigned.
- Inspects back-of-the-house (evening shift), the lobby and other guest areas and informs department concerned of findings.
-
Assistant Front Office Manager
17 minutes ago
Johor Bahru, Johor, Malaysia Holiday Inn Johor Bahru City Centre (HIJBCC) Full timeCompany DescriptionLocated in the heart of Johor Bahru, Holiday Inn Johor Bahru City Centre boasts 335 modern and well-appointed rooms, including complimentary high-speed internet to keep you connected during your stay. Enjoy an assortment of local and international dishes at Dine @ EIGHT or relax with refreshing cocktails at The Lobby Lounge. Kids under 12...
-
Assistant, Front Office
2 weeks ago
Johor Bahru, Johor, Malaysia Novotel Johor Bahru Full time 9,600 per yearAssist the front office manager in entire operation of the front office and maintain high standard of guest relation through efficient and friendly services.To assist monitor and take charge of the daily room situation, occupancy and expected arrival of VIPs/guest.To assist meet and escort VIPs to their rooms and initiate registration in the room.To performs...
-
Assistant Front Office Manager
2 days ago
Johor Bahru, Malaysia Hyatt Place Johor Bahru Full timeSummary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Front Office Manager is responsible in delivering the brand promise by managing the Front Office operations for the hotel, ensuring the...
-
Front Office Assistant
1 week ago
Johor Bahru, Malaysia MILLESIME HOTEL SDN. BHD Full timePerform duties of front desk receptionist, including but not limited to check-in/out, guest accommodations, phone, reservations, and other tasks - Support all Front Office team members and guest needs - Provide excellent customer service - Assist with front office needs, communications, and tasks - Assist with Front Office financials, including sales, costs,...
-
Front Office Assistant
40 minutes ago
Johor Bahru, Malaysia MILLESIME HOTEL SDN. BHD Full timePerform duties of front desk receptionist, including but not limited to check-in/out, guest accommodations, phone, reservations, and other tasks - Support all Front Office team members and guest needs - Provide excellent customer service - Assist with front office needs, communications, and tasks - Assist with Front Office financials, including sales, costs,...
-
Assistant Front Office Manager
2 weeks ago
Johor Bahru, Johor, Malaysia Holiday Inn Johor Bahru City Centre Full time 60,000 - 72,000 per yearJob Summary:We are seeking a motivated and customer-focused Assistant Front Office Manager to join our team.Supports the Front Office Manager in overseeing daily operations of the front desk, concierge, and guest services, ensuring exceptional guest experiences from check-in to check-out.The ideal candidate will lead by example, foster a welcoming...
-
Front Office Assistant
1 week ago
Johor Bahru, Malaysia Berjaya Waterfront Hotel Johor Bahru Full time**JOB DESCRIPTION** JOB TITLE : FRONT OFFICE ASSISTANT REPORTS TO : DUTY MANAGER / ASSISTANT FRONT OFFICE MANAGER **REQUIREMENT** - Minimum SPM or Diploma in Tourism Management. - Excellent communications skill for both written and verbal. Multiple language skills are preferred. - Able to work under pressure. - Self-starter, results oriented and also a...
-
Duty Manager
7 days ago
Johor Bahru, Malaysia FIVES HOTEL JBCC Full time**Position**:Duty Manager **Location**:No. 45, Jalan Wong Ah Fook, 80000 Johor Bahru,Johor, Malaysia **GENERAL ROLE** This role is responsible to assist the Front Office Manager / Assistant Front Office Manager in managing the day-to-day operations of Front Office team. You are responsible for your subordinate(s), providing them the required support,...
-
Duty Manager
1 week ago
Johor Bahru, Malaysia Hotel Pandan City Full time**Position**:Duty Manager **Location**:Hotel Pandan City, 6, Jalan Pandan Ria 6, Kangkar Tebrau, 81100 Johor Bahru, Johor. **GENERAL ROLE** This role is responsible to assist the Front Office Manager / Assistant Front Office Manager in managing the day-to-day operations of Front Office team. You are responsible for your subordinate(s), providing them the...
-
Duty Manager
1 week ago
Johor Bahru, Malaysia Fives Hotel Full timeVacancy Position**:Duty Manager** **GENERAL ROLE** This role is responsible to assist the Front Office Manager / Assistant Front Office Manager in managing the day-to-day operations of Front Office team. You are responsible for your subordinate(s), providing them the required support, motivation and leadership practices that aligned with the core values...