Front Desk Agent

**JOB RESPONSIBILITIES**: - Handle incoming and outgoing call and walk in customers professionally. - To schedule therapist massage sequence and therapist working schedule. - Arrange customers booking - To promote massage packages and products to customers in order to generate sales and achieve the sales target. - Handle customer complaint with care and...

**Front Desk (Receptionist) -Genting Highlands** - Welcome/Greet visitors at the front desk and direct them appropriately. - Answer, screen and forward incoming phone calls to the appropriate person. - Manage on receiving and delivering all daily mails, couriers, parcels, etc - Maintain the cleanliness and neatness of the reception area and meeting rooms on...

**JOB RESPONSIBILITIES** - Welcome and greet guests with a smile upon guests’ arrival - Attend to customer/guest’s enquiry about our hotel, available rooms, rates and amenities etc. - Manage online and phone reservations - Register and perform check-in for guests and ensure proper room allocation - Ensure and maintain clear and accurate records such as...

Job description:Summary: We are seeking a reliable and organized Front Desk Associate to join our hotel team. The Front Desk Associate will be responsible for greeting guests, checking them in and out, managing reservations, and providing excellent customer service to ensure a pleasant stay.Responsibilities:Greet and welcome guests upon arrival with a...

We are looking for guest service executive based at our hotel front desk in Genting Highland. Accommodation can be provided. Job scope: - Welcome guests upon check in and registration - Responding to guest/tenant enquiries on chat and calls - Assisting guests and troubleshooting the issues they face during their stay - Update pricing of room rate daily -...

Front Office Age : 18 - 30 years old DUTIES AND RESPONSIBILITIES: Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. Understands room status...

As a **Front Office Assistant**, you are the first smiling face our guests will meet — and often, the last one they’ll remember. Your main role is to make every guest feel genuinely welcomed, assist them with check-in and check-out, and handle their inquiries with professionalism and warmth. You’ll also coordinate closely with Housekeeping,...

Greet all guests warmly upon arrival and provide a professional and efficient check-in and check-out process. - Manage room reservations, confirm bookings, and handle cancellations or modifications. - Accurately assign rooms according to guest preferences, availability, and room type. - Handle cashiering tasks including payments, deposits, refunds, and...

Always deliver exceptional guest service according to the hotel standard operating procedure.Maintain positive and professional guests and colleague's interaction with good working relationships.Personally, and frequently verify that guests are receiving the best possible service during check-in and check-out.Provide excellent service to internal customers...

Genting Malaysia BerhadGenting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia. With decades of experience and...