Program Coordinator

1 week ago

Kuala Lumpur, Malaysia SIRVA Full time

Position Summary
The Program Coordinator works onsite at a SIRVA client to provide the administrative services to support their mobility programs. This position will be responsible for supporting the client's mobility program by working closely with the business leaders and Human Resources team to provide support on specific programs, consult on efficiencies, and resolve issues.

Functions and Responsibilities
% of Time Description of Duty
15%
Manage specific global mobility programs and projects by documenting process workflows, reviewing dashboards for errors or themes, and resolving any issues that arise.

35%
Manage new authorizations, partner with client recruiting team and gather initial documents from transferees. Audit and collect data to prepare offer letters. Enter new transferees into the database and relevant spreadsheets. Initiate title, HHG, Temp Housing and all other ancillary services.

35%
**Prepare cost estimates**: International
- Use the matrices and available resources to assist with costing of global relocation services. Domestic - gather relevant information, send to the compensation team in SIRVA and prepare the completed cost estimate to be sent securely.

15%
Pull and audit reports for data integrity and facilitate data clean up. Generate reporting on a weekly, monthly, and quarterly basis as well as ad-hoc reports as requested.

Qualifications and Preferred skills
- Minimum 3 years working in a customer facing role
- Experience working in a client facing role preferred
- Project Management experience preferred
- Strong attention to detail
- Ability to handle multiple tasks
- Ability to work successfully in a team environment
- Proficient in MS Office programs (V-lookup and Pivot Table in Excel experience preferred)

Education and Certification Requirements
- Bachelor's degree preferred

SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company

At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.

SIRVA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. SIRVA also prohibits harassment of applicants and employees based on any of these protected categories.

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