Quality Analyst Assistant Manager

Position: Quality Analyst - Native Japanese Location: Bayan Lepas, Penang Salary Range: RM12,000 Language: Japanese + English Specialization: QA exp in Customer Service background Target Onboarding Date: ASAP Type: Full-time Shift: Regular shift and/or 24/7 NOTE: BPO QA experience is required Skills and Experience: - Minimum a bachelor's degree -...

**Quality Analyst / Team Lead** Shift Role**:24/7, 9 hours per shift.** Location: Bayan Lepas,Penang **Responsibilities**: - Construct searches and reports designed for automated analysis and topic identification in - recorded conversations from a contact centre environment. - Make recommendations and define strategies that solve critical business...

Position: Quality Assurance Manager - Mandarin Speaker Location: Bayan Lepas, Penang, Malaysia. Salary Range: RM9,000 - 12,000 Language: Mandarin (Malaysian) Specialization: at least 2 years QA Manager experience with Customer Service background Target Onboarding Date: ASAP Type: Full-time Shift: 24/7 **Responsibilities**: - Construct searches and...

Overview: We are looking for a dedicated **Quality Team Lead** to oversee the quality assurance process within our BPO operations. The role will be responsible for ensuring service excellence, driving compliance with quality standards, and mentoring a team of Quality Analysts. Qualifications: - Bachelor’s degree or diploma in any field.**Fluent in...

OverviewJob SummaryThe Quality Assurance (QA) Supervisor will be responsible for managing QA staff, ensuring timely and effective implementation of all company's policies, procedures, and maintaining a system of quality and reliability testing for the products and development processes. Reports directly to QA Manager.QualificationsRequirementsCustomer...

The Quality Assurance Supervisor in a Business Process Outsourcing (BPO) environment is responsible for overseeing the quality assurance team to ensure the delivery of high-quality services and customer satisfaction. This role involves monitoring and evaluating the performance of customer service representatives, implementing quality standards, and providing...

**Start your career in Quality Management with a leading logistics organization.** We are looking for a detail-oriented and motivated **Quality Executive** to support our Quality Management System (QMS) activities and continuous improvement initiatives. **Responsibilities**: - Assist the QMS Manager in **developing, implementing, and maintaining Quality...

OverviewJob SummaryIf you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for youQualificationsMain Requirements:Experience in supporting fintechExperience in preparing and presenting written project status reports and executive briefingsPhenomenal...

Data Informatics Analyst, Customer Data Management (CDM) Become an integral part of creating an exceptional data, governance & operations ecosystem by joining the Global Sales Operations team as a APAC Customer Data Management Analyst. Position: APAC Customer Data Management Analyst Team: APAC Customer Data Management Team (CDM) Department: Global Sales...

ORDER MANAGEMENT ANALYSTJOB DESCRIPTION:As part of the Global Shared Service Centre (SSC) of Wilmar, we are looking for dynamic, customer service and quality minded team player to join our SSC continuous expansion in The position provides an opportunity to widely increase your accounting knowledge and expertise working for a well-known, fast growing SSC of a...