Customer Service Support

2 weeks ago


Shah Alam, Malaysia ASK Resources Sdn Bhd Full time

Answering phones from customers professionally and responding to customer inquiries and complaints.
- Provide troubleshooting to ensure that customers are able to get the services that they subscribed to.
- Ability to identify the root cause of the issue that the customer is facing and provide a logical solution.
- Improves system performance by identifying problems; recommending changes.
- Identify and escalate issues to supervisors
**Requirement**
- Open for SPM, Diploma & Degree in any discipline
- Must be flexible in shift hours, and able to be on standby.
- Customer-orientated with good interpersonal and communication skills
- Passionate and enthusiastic about customer service
- Effective team player with pleasant disposition and personality

**Job Types**: Full-time, Permanent

**Salary**: RM3,000.00 - RM4,000.00 per month

Schedule:

- Monday to Friday
- Rotational shift
- Weekend jobs

**Education**:

- Diploma/Advanced Diploma (preferred)
**Experience**:

- the: 1 year (preferred)



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