Customer Service Representative

Are you a passionate communicator with a customer-first mindset? We're looking for aThai-speaking Customer Service Representativeto join our dynamic team in Shah Alam. If you thrive in fast-paced environments, love solving problems, and enjoy helping others, this could be the perfect opportunity for you.What You'll Be DoingHandle inbound and outbound calls ...

ResponsibilityProvide first-line support for customer inquiries and technical issues via phone, email, chat, or other communication channels.Troubleshoot and resolve technical problems related to products or services, escalating issues to higher-tier support as necessary.Maintain a clear and detailed record of customer interactions, issues, and resolutions...

Job Description :You will be serving a world famous airlines agency.Handle pre and post reservation inquiries by phone and e-mail.Modify, change and/or cancel existing booking.Act as a liaison between customer and airlines to arrange special request/ to resolve complaint.Maintain good communication and cooperation with relevant departments.To exceed...

Job Responsibilities:• Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs• Maintain good communication and cooperation with relevant departments•To exceed customers' expectations in terms of customer service & accurate information.• Work in a team to achieve the required...

A Customer Service Representative is responsible for maintaining solid customer relationships by handling queries and concerns promptly and professionally as well as providing customers with day-to-day technical support via email, instant messaging service and telephone. Responsibilities and AccountabilitiesRespond with speed to customer enquiries, and...

About the role Blue Box Cold Chain Sdn Bhd is seeking an experienced and customer-focused Customer Service Representative to join our team in Shah Alam, Selangor. This full-time role will involve providing high-quality support to our Mandarin-speaking customers, ensuring their needs are met efficiently and effectively.What you'll be doingHandle customer...

JOB RESPONSIBILITYAttend to all customer enquiries via WhatsApp, phone calls, and email promptly and professionally.Prepare and send quotations to customers based on their requirements and specifications.Ensure all quotations are accurate, timely, and aligned with company pricing and margin guidelines.Proactively follow up on pending quotations to determine...

About the RoleWe are looking for aCustomer Service Team Leader (Mandarin-Speaking)to lead and guide a customer service team. The right candidate will ensure smooth day-to-day operations, manage team performance, and deliver excellent customer experiences to our Mandarin-speaking clients.Key ResponsibilitiesLead, coach, and develop a team of customer service...

Who we are?At Inchcape Shipping Services, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape combines its worldwide infrastructure with local expertise through our...

Who are Inchcape?At Inchcape, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean.Inchcape combines its worldwide infrastructure with local expertise through our global network...