Customer Service Representative
1 week ago
**Responsibilities**:
- Handle client e-commerce orders operation based on given instructions.
- Serve our customers’ needs and attend to all requests promptly, accurately and professionally.
- Work as a team and maintain a good reputation for the company.
**Job Requirements**:
- Possess strong communication skills, including the ability to converse, read and write (type) effectively in the native language
- Strong interpersonal skills and the ability to communicate effectively with customers
- Passionate in helping to resolve customer issues / queries and complaint handling
- A team player who thrives in a fast paced, dynamic environment
- Experience in eCommerce such as Shopee and Lazada is a plus.
- High problem solving skills and eager to learn.
- Support business in shifts by following the local labor laws.
- Good written and verbal communication skills in Mandarin is an added advantage.
- Willing to work during Weekends/ PH
- Minimum SPM/Diploma in any field
- Fresh graduates who are interested are encouraged to apply
- Training provided
- Required language(s): Bahasa Malaysia, English
- Willing and able to work full-time in Batang Kali, Selangor
- Rotate shifts : 8am - 4.30pm / 3.30pm - 12am / 12am - 8am
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: RM2,000.00 - RM4,800.00 per month
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
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