Customer Service

Responsibilities:Handle inbound calls, emails, and live chats from Thai-speaking customers regarding our products and services.Resolve customer issues including product inquiries, complaints, and warranty claims with empathy and efficiency.Maintain accurate records of customer interactions using CRM systems.Collaborate with internal teams to escalate and...

About the Role:This is a full-time role that combines customer service and logistics support at Patchem Sdn Bhd. You will be responsible for providing excellent customer service while also supporting logistics operations. The role requires strong communication skills, attention to detail, and the ability to manage various tasks to ensure smooth operations in...

Job Title: Customer Agent - Background Check IndustryLocation: Ara Damansara, SelangorCompany: Startek MalaysiaJob Type: Full-TimeWorking Hours: 24/7 Rotational ShiftWorking Days: Monday - Sunday (5 days)*About Us:*Welcome to Startek - where innovation meets dedication We are a trailblazing company committed to delivering top-tier service to our valued...

About the role This is an exciting opportunity to join Startek Malaysia as a Customer Service Representative for our Global Digital Industry team. As a full-time position based in Ara Damansara, Selangor, you will play a vital role in providing exceptional customer service to our diverse client base across multiple industries.What you'll be doingFielding...

Join Our Dynamic Airline Customer Service Team Are you passionate about delivering top-notch customer experiences? Do you thrive in a fast-paced environment where you can make a real impact? If you have excellent communication skills and a love for the aviation industry, You might be the One What We Offer:Job Position: Customer Service ExecutiveIndustry:...

Love Talking? Solving Problems? Able to speak Mandarin & Cantonese? You might be the OneWe're not just looking for someone to answer calls - we want a Customer Hero. Someone who's able to speak Mandarin, Cantonese and English, cool under pressure, and ready to work on day shifts as part of an energetic, fun and growing team. You'll be the voice that makes...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Join Our Team as a Customer Service Executive in the Digital Imaging Solutions IndustryAre you passionate about providing exceptional customer service? Do you have a knack for solving problems and a keen interest in the printing industry? If so, we want to hear from you What We Offer:Job Position: Customer Service Specialist (BM & English Speaker)Industry:...

About Us IOS Group provides quality finance-related services through several subsidiary companies, including a leading financial service organization that is based in our home ground in Selangor. With over 15 years of trusted credit leasing experience, we provide consultations, guidance, and professional solutions for our clients looking to build a brighter...

You will play an important role inHandling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.Exceeding customer expectation in terms of customer service & accurate information.To be successful in this role, you will need to have:Able to communicate in Mandarin...