Customer Support Agent

**Job description** **Jawatan: Customer Support Agent** **Lokasi**: Bandar Utama **Gaji**: RM3,500 - RM4,000 sebulan **Kenali Peranan Anda** - Memberi sokongan pelanggan masa nyata melalui panggilan, live chat, e-mel, dan media sosial - Menggalakkan penggunaan pusat bantuan digital (FAQ) - Menyelesaikan isu pelanggan dari A hingga Z, termasuk escalation...

**Customer Service Agent (Careline Support)** Location: Petaling Jaya **Key Responsibilities**: Provide accurate info & solutions to customers Resolve complaints & escalate when needed Work with team to ensure smooth operations **Requirements**: Experience in customer service (preferred) Good English (Mandarin is an advantage) English & BM required Strong...

**The day-to-day activities**: - Provide 1st level investigation and timely escalations as required to respective teams to ensure proper root cause analyses, speedy resolution and customer satisfaction - Be a fast learner to execute new processes related to product launches, tactical campaigns, systems enhancements, process automation or channel...

**Role: Customer Support-** **Customer Experience Agent** **Role Type: Initial 12 months and Extendable Contract** **Job Location**:First Avenue, Petaling Jaya, Selangor** **Job Description (JD)** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication channels including...

**Job description** **Responsibilities**: - Escalate issues to relevant internal/external teams when necessary for resolution. - Achieve individual and team performance KPIs (quality and productivity). - Collaborate closely with CS Operations and Subject Matter Experts (SMEs) to support customer service initiatives. - Stay alert to risks, security...

Position : Application Support Agent Salary : RM 3,000 - RM 4,500 Location : Damansara Uptown Working Days / Time : 6.00pm to 6.00am (Night Shift) **Job summary** **Key Responsibilities** - Create, update, and track support tickets in the system to ensure clear documentation of issues, resolutions, and interactions. - Troubleshoot and resolve common...

Position : Application Support Agent Salary : RM 3,000 - RM 4,500 Location : Damansara Uptown Working Days / Time : 6.00pm to 6.00am (Night Shift) **Job Summary** **Key Responsibilities** - Log, update, and monitor support tickets to ensure accurate documentation of issues, actions taken, and resolutions. - Diagnose and resolve technical issues...

Position : Application Support Agent Salary : RM 3,000 - RM 4,500 Location : Damansara Uptown Working Days / Time : 6.00pm to 6.00am (Night Shift) **Job summary** **Responsibility** - Create, track, and update support tickets within the system to document issues, solutions, and user interactions. - Perform basic troubleshooting and resolve common...

_**Exciting Opportunity: Customer Service Executive, Immediate Hiring (November Batch)!**_ **What We Offer**: **Basic Salary**: RM 2,000.00- RM 2,500 per month **KPI & Attendance Allowance**: RM300-RM500 **Total Salary Range**: RM 2500-RM 2800 per month **Location**: Ara Damansara, Petaling Jaya - Conveniently accessible via LRT Ara Damansara Station -...

**Job Details** - Salary : Min RM 2,000 - RM 3,000 - Fixed Shift Allowance : RM500 - Contract : 1 year (view to extension based on performance) - Must be willing to work on 24-hour-rotation shift. **Responsibility** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication...