Front Office Assitant Reservation

We are seeking a highly motivated Front Office Cum Reservation Assistant to join our team at the Hotel Grand Continental Kuala Lumpur. In this full-time position, you will be responsible for efficiently managing front office operations and ensuring a seamless guest experience.ResponsibilitiesGreeting and assisting guests at the front desk in a friendly and...

About the role We are seeking a highly motivated Front Office Cum Reservation Assistant to join our team at the Hotel Grand Continental Kuala Lumpur. In this full-time position, you will be responsible for efficiently managing front office operations and ensuring a seamless guest experience.What you'll be doing· Greeting and assisting guests at the front...

**Key Responsibilities**: - **Provide Information**: Offer detailed information about room types, rates, packages, and hotel amenities to potential guests. - **Confirm Bookings**: Process and confirm reservations, modifications, and cancellations in the hotel’s reservation system. - **Record Keeping**: Maintain accurate records of bookings, cancellations,...

**Key Responsibilities**: **Reservation Handling**: - Ensure all booking information (guest details, payment methods, special requests, etc.) is accurately recorded in the hotel's Property Management System. - Provide detailed information about the hotel’s rooms, facilities, and services, and upsell additional amenities where appropriate. **Guest...

Key Responsibilities:Reservation Handling:Process room reservations via phone, email, online booking platforms, and walk-ins.Ensure all booking information (guest details, payment methods, special requests, etc.) is accurately recorded in the hotel's Property Management System (PMS).Provide detailed information about the hotel's rooms, facilities, and...

Company DescriptionHotel Royal Kuala Lumpur is a 20-storey downtown city hotel located in the heart of the Federal Territory of Kuala Lumpur, Malaysia. The hotel features 225 elegantly refurbished rooms and suites, equipped with modern amenities such as Satellite TV and Internet Broadband access. Whether guests are visiting for leisure, business, or a...

**Responsibilities**: - 1) Overseeing front office operations - 2)Handling all incoming reservations and OTA. - 3) Reconcile reservations paperwork with account department. - 4) Register guests and assigns rooms. Accommodates special requests whenever possible. - 5) Assists in pre-registration and blocking of rooms for reservations. - 6) Thoroughly...

**Responsibilities**: - Manage and assist day to day Front Office operation smoothly and systematically, eg. check-in / check-out / cashiering and etc. - Able to handle general administration and prepare daily, weekly and monthly report of the Front Office Department. - Manages and motivates the Front Office team in order to provide a high standard of...

The Reservation Assistant supports the Reservations Coordinator and Front Office team by managing the day-to-day processing of room reservations. This role is crucial for ensuring accuracy in booking details, providing exceptional customer service during the booking process, and maintaining clear, professional communication with all guests and third-party...

Job description: **Front Office Operations**: **Job Summary**: The Assistant Front Office Manager is responsible for overseeing all front office operations, ensuring smooth check-in and check-out processes, high levels of guest satisfaction, and efficient management of front office staff. This role is pivotal in creating a welcoming environment and...