Customer Succces Intern

1 week ago

Petaling Jaya, Malaysia Julytech Sdn Bhd Full time

Are you driven, results-oriented and a team player?
Tunai's mission is to make business awesome for everyone by providing beauty businesses the technology and services they need to succeed.
At Tunai, we’re building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.
It is on such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.
If this is a journey you’d like to embark on, keep reading

**; Requirements**:Execute the day-to-day configuration, support, maintenance, improvement and development of our Salesforce CRM.
- Develop approaches and design technical solutions in Salesforce.
- You will be responsible for creating/ maintaining/ automating report for teams and improve process efficiency and performance
- Data extraction, mapping and analysis from various sets of financial and non-financial data
- Monitoring KPIs of the business, identifying causes/ trends and drive data-based decision-making through insightful reports
- Making sure the data is captured accurately in system, otherwise will need to find out what the root cause that causes the discrepancy
- Partner with Engineering to optimize data tracking/quality and drive data warehouse improvements

**Benefits**:
**What makes working at Tunai awesome (and refreshing)**:

- Our people - for real are some of the smartest and most interesting people you can work with. Expect to do a lot of peer-learning.
- Culture of Candour. We embrace directness, hate bureaucracy, and move fast. If you’re tired of ‘corporate nonsense’ you’ll feel right at home.
- Impact not just effort. We recognize that results are not tied to the number of hours put in to achieve them. There’s no reward for long hours with poor results and there’s no penalty for going home on time when you’re producing excellent work. Of course, to be great, most of us have to put in considerable effort, but hard work and long hours is not how we measure or talk about a person’s contribution.

**We do have all the other cool perks too**:

- Fully stocked fridge and pantry
- ice-cream, snacks, and more yums
- Apple Macbooks for everyone

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