Level-2 Application Support

We are hiring for L2 Application Support for one of our Malaysian clients - Onsite. Please find the details below. Experience: 2 to 3 years **Job Type**: 12 months extendable contract Work Location: Kl, Malaysia Minimum CGPA 3.2 with Bachler / Master degree, major in Computer Science or Information Technology. DB basic skill with proficiency in writing...

**Job details**: - **Salary Range**: Up to RM6,000.00 (depending on years of experience) - **Contract Duration**: 12-Months (yearly renewal) - **Location**: Kuala Lumpur - **Working Hour: (**Shift 1 - morning: 7am - 4pm) (Shift 2 - afternoon: 3pm - 12pm) (Shift 3 - night: 11pm - 8am next day) Job scope: - Application performance monitoring using Dynatrace...

**Job Position: IT Application Support** **Salary Up To RM8000** **Location: Kuala Lumpur** **Job Descriptions**: - Ability to keep Customer at the forefront of all requests and advocate for the Customers needs at all times. Advocate for Customer Success - Own and track tickets within SLAs - Identify, resolve or manage the resolution of system issues -...

Job Title: Application Support Engineer (.Net / Java + SQL)Key ResponsibilitiesProvide Level 2/3 application support for enterprise systems.Troubleshoot issues related to .NET or Java-based applications and SQL databases.Analyze recurring incidents and implement preventive measures.Work closely with development teams to deliver timely fixes and...

Key ResponsibilitiesBusiness Operations SupportAct as system administrator for Salesforce Service Cloud, including user accounts, security control, workflows, and e-forms.Provide Level 1 support and monitor system interfaces across Finance, Procurement, and HR platforms.Administer and support Anaplan platform for business operations.Oversee integration of...

a. Providing IT-managed desktop support services including timely resolution of IT desktop related incidents. b. Perform 1st level line IT support and troubleshooting services (for notebook, desktop, telecommunications and network services related problems) to CLIENT. c. To be the key team to centralize all general call logging, status...

Job Responsibilities:Responsible for providing end-to-end application support to business units by working closely with internal/external IT support teams.Identify improvement to address recurring issues to ensure issues are not repeated.Maintain strong understanding on the business process and system functionalities.Proactively identify potential issues and...

Job Details:Work Location: Kuala LumpurContract Duration: 12 monthsWorking Hours: L1 (shift hours), L2 (8.45am - 5.45pm)Offered Salary: RM 6,000 (Level 1), RM 9,000 (Level 2)Job Responsibilities1. Application Operations SupportProvide daily operational support for business applications, ensuring smooth execution of Incident, Problem, Request, and Change...

**Job Summary**: As Application Support, you must be able to work within the team that is you are assigned to. You will be responsible for documentation, training, and support on current and future IT systems across the business. Act as first-level backup support to IT Servicedesk in resolving reported incidents if required. **Responsibilities**: - Aiding...

**Key Responsibilities**: - Provide support to end-users related requests or inquiries concerning General Inquiries, User Support, Guidance on Standard Workflows. - Provide exceptional customer service and ensure prompt and effective resolution of customer problems via first interaction resolution guidelines and/or escalated process. - **Troubleshooting**:...