Team Leader, O2c/accounts Receivable

**Why work with Carro**:

- Join the region's largest online automotive marketplace with offices in 7 countries.
- Firsthand experience at reshaping the automotive industry using the latest technologies such as AI and machine learning
- Formal and informal learning and development programmes to support your growth and career progression.
- Comprehensive benefits including medical, insurance and wellbeing.
- Flexible working arrangements upon request.
- Learn from some of the most experienced mentors in the technology and automotive space.
- Meet and interact with colleagues from all around Asia.
- Pursue opportunities to work at departments in other countries and regions.
- Diverse and inclusive working environment with modern workspaces.
- Fun and engaging employee events, initiatives, and celebrations.

**What You Will Do**:

- Lead and supervise the OTC team in daily, weekly, monthly, and year-end Accounts Receivable (AR) activities, including billing/invoicing, collections, and other OTC-related tasks.
- Ensure accurate, timely processing of transactions in line with agreed Service Level Agreements (SLAs) and company policies.
- Review and ensure compliance with applicable accounting standards, policies, and procedures.
- Oversee the billing and receipting process to ensure efficiency and accuracy.
- Monitor customer-related receipts and provide timely, accurate management information and reconciliations.
- Ensure the accuracy, completeness, timeliness, and data integrity of all financial data during transaction processing.
- Review and supervise the generation of AR/OTC-related reports, such as Aging Statements and Statements of Account (SOA).
- Provide actionable insights through detailed analysis of debtor performance and overdue metrics.
- Lead the collection efforts for overdue debts, addressing debtor performance issues, and developing effective collection strategies.
- Collaborate with relevant teams to resolve disputes promptly.
- Act as the primary point of contact for internal and external stakeholders, including auditors and regulatory bodies such as the Inland Revenue Board (IRB), to address AR-related queries.
- Conduct routine data quality audits to ensure accuracy and adherence to data quality standards.
- Implement measures to maintain the integrity of financial information.
- Serve as the first level of escalation for the OTC team to resolve daily operational issues.
- Provide guidance, training, and mentorship to team members to enhance their capabilities and performance.
- Proactively identify opportunities for process optimization and implement best practices.
- Participate in and lead process improvement initiatives and projects as directed by the management team.
- Perform any additional duties as assigned by the management team to support business objectives.

**What You Will Need**:

- Diploma or Bachelor’s Degree in Accounting, Finance, or a related field.
- Professional qualifications (e.g., ACCA, CPA, MIA) are highly preferred.
- Minimum of 4-6 years of relevant experience in a multinational corporation (MNC), managing operations across multiple countries.
- Shared service center experience is mandatory.
- 3-5 years of experience in a supervisory role.
- Strong interpersonal, leadership, and people management skills.
- Proficiency in Microsoft Office Suite and accounting systems.
- Detail-oriented, responsible, and capable of working under pressure.
- Proactive team player with the ability to meet tight deadlines.
- High level of professionalism and a positive working attitude.
- A continuous improvement mindset and adaptability to dynamic business needs.

Founded in 2015, Carro is Southeast Asia's largest online used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.

**Job Types**: Full-time, Permanent

Pay: From RM6,500.00 per month

**Benefits**:

- Dental insurance
- Flexible schedule
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

**Experience**:

- Team Leader: 3 years (preferred)
- People Management: 3 years (preferred)
- O2C: 5 years (preferred)

Work Location: In person