Customer Assistant

**About the role** Join the dynamic team at Petronas AutoExpert Jin San as a Customer Relation Assistant (Petronas AutoExpert) based in Matang, Kuching, Sarawak. In this full-time position, you will play a crucial role in delivering exceptional customer service and support to our valued clients. **What you'll be doing** - Provide prompt and courteous...

Job Specific Responsibilities:Product consultantSafeguard the shop reputation.To answer phone call from ABO/customer.Back up cashier when necessary.Housekeeping.Assist in functions organized by the Company.Receiving, storing, retrieving and dispatching of goods.Stock replenishment.Assist in PRS repair, replacement & return of products, ABO resignation and...

The position is an administrative position at the Branch Campus University in Sarawak. The position will be responsible for carrying duties involving various functions of Information Technology (IT) designated by the Manager, Information Technology. The Assistant Manager, Customer Support plays a crucial role in ensuring the smooth operation of IT...

We're Hiring Join the HMBC Chery Kuching FamilyDelivering Happiness Through People Who CareAt HMBC Chery, we believe every call, message, and smile can create happiness.We're expanding our Customer Care team — and we're looking for two special roles:Customer Service Assistant (Entry Level / Support Role)Your Mission: Be the friendly voice and warm...

Level Up Your Career Join Our Energetic Team as an Assistant Customer Service Administrator for Gym OperationsAre you a bright, enthusiastic individual with a passion for fitness and delivering exceptional customer service? Do you thrive in a dynamic environment and enjoy making a positive impact on people's day? If so, Level Up Fitness in Kuching, Sarawak...

**Customer Service Executive in Kuala Lumpur and Johor Bahru (Open for East Malaysians)** - **Embark on your Customer Service career with renowned international company! Take a substantial step toward a successful professional journey enriched with attractive benefits!**_ **Job Highlights**: - International BPO company. - Full-training provided (1...

**Responsibilities** - To manage customer feedback relating to service issues including investigations, crafting of replies and liaising with customers and process owners for resolution of service feedback issues - To analyze trends in customer feedback to establish continuous improvements to processes/procedures to close service gaps - To conduct service...

Key ResponsibilitiesHandle incoming calls, emails, and messages from customers promptly and professionally.Provide accurate information about products, services, and company policies.Record and update customer information and interactions in the system.Assist in resolving customer complaints or issues efficiently and courteously.Coordinate with other...

Job DescriptionGreet walk-in customers and assist with inquiriesHandle incoming calls, emails, and social media messagesMaintain customer service records and follow up on casesLiaise with internal departments to resolve customer issues promptlyUpdate customers on order status, service appointments, or delivery timelinesAssist in customer satisfaction surveys...

Customer Support & Inquiry HandlingRespond promptly to customer inquiries through inbound/outbound calls, chats, and emails.Provide accurate information about products, services, installation, billing, and troubleshooting steps.Guide customers on using digital platforms (e.g., MySDEC app, MySRBN subscription and Plug & Play setup).Follow scripts, guidelines,...