[banking Industry] Customer Service Officer

_Take the leap to be apart of a **leading international bank**_ focused on helping people and companies prosper across Asia, Africa and the Middle East. We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realize their full potential and make a positive contribution to our...

**_Job Responsibilities : _** - Ensures highest standard of service delivery on personalized phone services to our customers. - Identifies and handles customer enquires completely and accurately. - Resolves customer complaints and problems to the satisfaction of the customer. - Uses customer service and sales skills to optimize the opportunity of each...

**About Our Client** - We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviors - do the right thing, better together and never settle - as well as our brand promise, here...

**Job Responsibilities**: - Ensures highest standard of service delivery on personalised phone services to our customers. - Identifies and handles customer enquires completely and accurately. - Resolves customer complaints and problems to the satisfaction of the customer. - Uses customer service and sales skills to optimize the opportunity of each customer...

**_Job descriptions : _** - Assist clients in fulfilment of their transaction or servicing requests via the telephone - Achieve first call resolution in all client interactions, where possible - Promote the use of automated channels and its benefits to clients - Leverage on continuous improvement journey by proposing & giving suggestions /recommendations on...

We are looking for a collections officer to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not made. To ensure success as a collections...

_Take the leap to be apart of a **leading international bank**_ focused on helping people and companies prosper across Asia, Africa and the Middle East. We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realize their full potential and make a positive contribution to our...

**Responsibilities**: - Perform calling activity for inbound / outbound customers and negotiate payments for past due accounts - To follow the standard telephone scripts provided during dunning activities - To ensure all works / assignments submission to supervisor is accurate and on timely manner - Confirm payment mode (cash/cheque/online). If it is cheque...

_If you’re looking for a career where you can make a real impression, join us and discover how valued you’ll be. _ **_Job descriptions _**: - Takes pride in delivering what is promised in line with the customer and service expectations taking ownership and helping to drive first contact resolution. - Achieve first call resolution in all client...

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics different customer expectations while providing a WOW outcome to them. This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the...