Sales Support Specialist

2 weeks ago

Kuala Lumpur, Malaysia Optimum Infosolutions (M) Sdn Bhd Full time

â—
- Assist the Key Account Manager in Malaysia to achieve monthly and quarterly sales targets for GrabForBusiness and GrabGifts â—
- Perform regular call to leads and offer GrabForBusiness solutions and GrabGifts to existing or potential customers â—
- Reach out to potential clients and produce real opportunities by asking qualifying questions â—
- Deal with inbound leads and achieve a high conversion rate for GrabForBusiness and GrabGifts inquiries â—
- Provide administrative, operational, and escalation support for the assigned key accounts portfolio â—
- Identify and close opportunities within the assigned key accounts portfolio â—
- Enter information relating to accounts, leads, opportunities, and accounts on Salesforce â—
- Build rapport with customers within the tele business environment, and ensure assigned accounts are being serviced properly, as well as, upsell solutions to the assigned regional key accounts portfolio â—
- Provide regular report (or as requested) to Key Account Manager â—
- Identify and close opportunities within the assigned accounts or industries JOB REQUIREMENTS: â—
- At least 6 months of working experience in a tele business/telesales environment â—
- Good command of English (both written and verbal) â—
- Fluency in other language is an advantage â—
- Basic Microsoft Office (word, excel, ppt, etc.) and GSuite (Sheets, Slides, Docs) skills â—
- Prior experience in handling corporate clients in Malaysia is preferred â—
- Able to work in a team
Optimum is a full-spectrum IT services and solutions company whose mission is to 'œEmpower Business with Technology.'
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

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