Outlet Customer Service

**Job description** **ADMIN OUTLET POSITION** **Job & Responsibilities**: - You are report your work and duties to your Branch Supervisor and Branch Manager. - You are required to greet customers when entering or leaving the outlet. Please **assists the customer for the Google Review** of the company while they are waiting or before leaving the outlet. -...

Customer CommunicationConfirm delivery dates with customers and align expectations.Handle calls and messages promptly, addressing inquiries, complaints, or concerns politely.Order CoordinationWork with the Purchasing Department to place timely orders.Coordinate with the Sales Team on special customer requirements.Delivery ManagementCollaborate with Delivery...

Customer service Mon to Fri 8.30am - 5.15pm Sat 8.30am - 3.45pm Job Scope: - Attending professionally to customer inquiries and complaints. - Promote products and services to potential customers when necessary. - Prepare daily, monthly, quarterly and yearly reports on customer inquiries, feedbacks and complaints category. - Manage and report daily update...

**Job description** **ADMIN OUTLET POSITION** **Job & Responsibilities**: - You are report your work and duties to your Branch Supervisor and Branch Manager. - You are required to greet customers when entering or leaving the outlet. Please **assists the customer for the Google Review** of the company while they are waiting or before leaving the outlet. -...

JOIN OUR GROWING TEAM! Career progression EPF, EIS & Socso Training provided Overtime allowance Medical benefits Job Scope: - Outlet staff management and scheduling - Outlet food costs control, stock take and stock ordering - Outlet sales and profitability - Direct potential customers into the restaurant - Explain and promote products and offerings -...

Provide product and service information to customers and assist with order processing, tracking, and returns. - Resolve customer complaints or issues with empathy, efficiency, and in alignment with company policies. - Maintain accurate customer records and log all interactions in the CRM system. - Work closely with the logistics, sales, and operations teams...

Responsibilities:Promptly respond to customer inquiries via phone, email, or live chat within 1 to 3 minutes, ensuring excellent service delivery.Greet customers as they enter the store, offering assistance with their shopping needs and providing detailed product information, including features, benefits, and pricing.Address customer concerns, complaints,...

About the company: Join a thriving Taiwanese restaurant group that’s redefining the culinary scene in Malaysia. Known for delivering authentic Taiwanese flavors, this popular food chain has captivated taste buds across the country with its unique and innovative dishes. Their mission is to serve delicious, affordable, and authentic Taiwanese meals that...

RequirementsHigh school diploma or above; major in management or related fields.More than 1 year experience in cosmetics, food or other fast-moving products is preferred.Fresh grads also can applyStrong communication skills and service awareness, proficient in Mandarin and written language for customer communication.Prior experience in factory customer...

**Responsibilities**: - Manage incoming customer inquiries and provide prompt, courteous, and efficient support about products and services. - Able to communicate effectively with customers in a friendly and polite manner following the processes. - Commitment to providing exceptional customer service and maintaining high customer satisfaction. - Performing...