Customer Service Executive

1 week ago


Sungai Buloh, Malaysia TBC Elektrik Sdn Bhd Full time

Customer service
Mon to Fri 8.30am - 5.15pm

Sat 8.30am - 3.45pm

Job Scope:

- Attending professionally to customer inquiries and complaints.
- Promote products and services to potential customers when necessary.
- Prepare daily, monthly, quarterly and yearly reports on customer inquiries, feedbacks and complaints category.
- Manage and report daily update on all outlets' Google reviews to the management.
- Support and create records for database on customer and other data.
- Set up SOP for customer service processing flow.
- Support in Marketing operation such as outlet canopy sales events/ new outlet opening ceremony / company anniversary event when is necessary.
- Any additional tasks and supports role as requested.

Job Requirement:

- Minimum qualification is Diploma and above.
- Fresh graduates are welcome.
- Have experience in customer service/call center task.
- Can work in minimum supervision.
- Able to work in Tmn Desa Kundang
- Possess own transport

**Job Types**: Full-time, Permanent

Pay: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Additional leave
- Free parking

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay

Application Deadline: 11/20/2021


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