Customer Service Executive

Customer service Mon to Fri 8.30am - 5.15pm Sat 8.30am - 3.45pm Job Scope: - Attending professionally to customer inquiries and complaints. - Promote products and services to potential customers when necessary. - Prepare daily, monthly, quarterly and yearly reports on customer inquiries, feedbacks and complaints category. - Manage and report daily update...

Responsibilities:Promptly respond to customer inquiries via phone, email, or live chat within 1 to 3 minutes, ensuring excellent service delivery.Greet customers as they enter the store, offering assistance with their shopping needs and providing detailed product information, including features, benefits, and pricing.Address customer concerns, complaints,...

RequirementsHigh school diploma or above; major in management or related fields.More than 1 year experience in cosmetics, food or other fast-moving products is preferred.Fresh grads also can applyStrong communication skills and service awareness, proficient in Mandarin and written language for customer communication.Prior experience in factory customer...

Provide product and service information to customers and assist with order processing, tracking, and returns. - Resolve customer complaints or issues with empathy, efficiency, and in alignment with company policies. - Maintain accurate customer records and log all interactions in the CRM system. - Work closely with the logistics, sales, and operations teams...

Job Responsibilities:Handle complex customer issues and escalated complaints/ calls.Manage internal conflicts and promote good working environment for the team & ensure all Customer Service functions are performed well, accurately and timely.Lead, Coach and train the team members to enable them to meet the required expectations for quality and service...

Customer CommunicationConfirm delivery dates with customers and align expectations.Handle calls and messages promptly, addressing inquiries, complaints, or concerns politely.Order CoordinationWork with the Purchasing Department to place timely orders.Coordinate with the Sales Team on special customer requirements.Delivery ManagementCollaborate with Delivery...

**Responsibilities**: - Greet customers as they enter the store, offering assistance with their shopping needs and providing detailed product information, including features, benefits, and pricing. - Address customer concerns, complaints, and escalations with professionalism and empathy, providing accurate information about products, services, and company...

The Online Sales and Customer Service Specialist will manage and enhance online sales channels while providing top-notch customer service. This role requires excellent communication, organizational, and problem-solving skills to drive online sales and ensure high levels of customer satisfaction. **Key Responsibilities**: **Online Sales Management**: -...

Cabin Crew Desa Aman, Sg.Buloh, Selangor Criteria - Age 35 and below - Fresh graduates and SPM leavers are encouraged to apply. Customer service experiences / cabin crew certificate will be an added advantages - Excellent hands-on skills with an eye for details - Cheerful and love customers - Ability to work independently and with a team. - Positive attitude...

Tanggungjawab: - Boleh bekerja lebih masa oleh buat excel (stok report) - Memerlukan untuk mengangkat stok berat - Boleh turut serta dalam event syarikat - Boleh bekerja dalam team Kelayakan: - Tiada masalah kesihatan - Kelulusan Minimum Diploma - Mempunyai lesen D - Boleh bercakap dengan customer - Requirement : Mempunyai pengalaman buat sales atau...