Customer Service Technical

Responsibilities: - Lead and manage the team members through strong skills in communication, planning, prioritizing, scheduling, coaching, technology and quality control. - Responsible (plan, organize, direct, control and evaluate) for the operation of the department. - Define, develop and implement a department strategy, which contributes to the business...

Lead and manage our Kuala Lumpur Support Team, focusing on knowledge, performance, and development. - Recruit, train, and mentor team members to ensure continuous improvement. - Monitor operations to maintain process adherence and quality standards. - Drive achievement of SLA targets, Customer Satisfaction, and operational metrics. - Implement efficiency...

To work on the IT service management and operational support handling. - To conduct the Change Request meeting. - To review and record the request of the Change Listing. - To coordinate and standby to perform the Change promotion / deployment. - To coordinate, escalate and follow-up on critical issues on helpdesk ticketing. - Slides preparation and analysis...

**I. Job Responsibilities** - Provide timely and professional support for customer inquiries related to the APP through online chat or voice channels, ensuring a responsive and empathetic customer experience. - Collaborate with internal departments to support various customer service initiatives, while collecting and reporting customer feedback and market...

For registration please WhatsApp 012-408 4321 **Position**: - Shell Customer Service **Location**: - Bangsar South **Working day**: - 5 Days a week **Salary**: - RM3000 **Job Brief**: A Customer Service Executive’s role will be responsible for providing quality and efficient customer service to business customers within Malaysia as the first...

What you'll be doingProviding first-line IT support and troubleshooting for a range of hardware, software and network-related issuesResponding to and resolving customer IT support requests in a timely mannerDocumenting and tracking IT incidents and service requests through our ticketing systemProactively monitoring IT systems and infrastructure to identify...

Position : Customer Service RepresentativeSalary Range : RM 2,500 – RM 5,500Location : Bangsar South, KLJob Scope· Primarily interacts with Brand Partners via phone call, email, online chat, or in person to provide support and information on Company's products and services.· Provides exceptional services to all customers and Brand Partners who walk-in to...

Job Description Summary **Job Description**: We are the makers of possible BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of...

Job HighlightsMNC Company & Professional Career Exposure Easy access to Public Transport Young Vibrant Working EnvironmentJob DescriptionPOSITION SUMMARY: The Customer Care Consultant (CCC) role is to resolve customer complaints via phone. The CCC is required to greet customers warmly and ascertain the problem or reason for calling. The CCC also needed to...

**Responsibilities**: - Provide good customer service promptly. - Identify and assess customers’ needs to achieve satisfaction. - Responsible to handle all customers inquiries and feedbacks in a quality manner. - Manage and ensure timely meeting the customer requirements. - Ensure maintaining accurate system data and records. - Assist in interface...