E-commerce Executive

Industry: E-commerce (Beauty and Wellness) **Your Responsibilities**: **1. E-Commerce Strategy & Platform Management** - Oversee daily operations of key e-commerce platforms, including Shopify, Lazada, Shopee, TikTok and other regional online marketplaces. - Develop and implement effective e-commerce strategies to drive sales growth and enhance brand visibility. - Plan and execute digital ad campaigns, ensuring optimized spending and high return on ad spend (ROAS). - Manage and facilitate live-stream shopping events to boost engagement and conversions. - Continuously track and analyze key performance metrics (sales, ROAS, CTR, conversion rates, etc.) to refine strategies and improve user experience. **2. Product Listings & Merchandising** - Ensure all product listings are high-quality, SEO-optimized, and include compelling descriptions, high-resolution images, and accurate specifications. - Plan and execute promotional campaigns, product bundling, and category merchandising to maximize visibility and sales. - Conduct A/B testing and data-driven analysis to enhance product performance and conversion rates. **3. Influencer Collaboration & Management** - Assist in setting performance goals and target plans for influencers conducting live-selling sessions. - Monitor and evaluate influencer campaigns, tracking key metrics such as engagement, conversions, and sales impact. **4. Customer Experience & Inventory Coordination** - Work closely with the customer service team to handle inquiries, complaints, and returns, ensuring customer satisfaction and loyalty. - Collaborate with logistics and inventory teams to manage stock levels, optimize fulfillment processes, and ensure timely order delivery. **What We’re Looking For**: - Bachelor’s Degree in Marketing, Business, E-Commerce, or a related field. - 2+ years of proven experience in e-commerce, particularly in a retail or consumer goods environment. - Proficiency in e-commerce tools, CRM systems, Google Analytics, and digital marketing platforms (SEO, SEM, Google Ads, Meta/Facebook, Instagram, TikTok etc.). - Expertise in managing and optimizing online sales campaigns across various digital channels. - Strong ability to collaborate with cross-functional teams effectively. - Proven ability to analyze data and extract actionable insights to shape strategies. - Goal-oriented, able to perform in high-pressure environments while meeting tight deadlines. - Fluent in English and able to converse in Mandarin. - Experience in managing regional or international markets, particularly in SEAs (Singapore, Malaysia, Indonesia) **What We Offer**: - **5 Working Days**:Enjoy your weekends - **Attractive Remuneration**: Competitive salary and performance-based incentives, staff welfare benefits - **Career Progression**: Opportunities for personal and professional growth in fast-growing company - **Vibrant Work Environment**: Join a young and innovative team. - **Comprehensive Training**:We invest in your development. **Join AI&MI Group** - Leading the way in E-commerce Beauty & Wellness_ Established in Singapore in 2020, AI&MI Group is a beauty and wellness company offering nutritional food supplements and skincare products. With brands such as IEM skincare, ZIEHA nutritious food, OEBAI beauty and fashion, and LABIG beauty cosmetics, the AI&MI Group strives for absolute quality and positions itself at the premium tier. It aims to be the world's most prestigious beauty and wellness (anti-aging) group. At present, AI&MI Group operates subsidiaries in China, Malaysia, Singapore, Hong Kong, Canada, and the United States, with "IEM" being one of the world's leading luxury skincare brands. Pay: RM3,700.00 - RM5,500.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Professional development Schedule: - Monday to Friday Supplemental Pay: - Commission pay - Performance bonus Work Location: In person