Application Support

1 week ago

Kuala Lumpur, Malaysia NTT DATA Full time

**Req ID**: 294873

We are currently seeking a Application Support (Corporate Credit Processing) to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY).

**Skillset**
- 5 years of IT experience with at least 3 years in Corporate Loan Origination / Collateral Management
- Knowledge of Integro's Loan Origination System / Collateral Management platform is highly preferred.
- Have knowledge in Unix/Linux, Oracle, Weblogic, Java J2EE, DevOps, Windows, Business Object and able to understand and communicate in the technical discussion with developers.

**Roles/Responsibilities**
- Responsible to provide BAU support for Corporate Credit Processing systems such as REACH, Morning Excess, Default & Recovery, Global CIF, Global ADMIN IS, FOCUS systems in bank
- Responsible to provide operational support and ensure SLI of system availability, online and batch deliverables.
- Support diverse jurisdictions comprising of SG, MY, CN, International, BOS
- Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards
- Respond on time to the queries raised by various business units
- Provide timely updates regarding production status and progress of issue resolution
- Perform impact analysis of enhancements/projects that will impact supported systems
- Participate in Disaster Recovery and Business Continuity exercises.
- Have a quality mind-set with prevention attitude to attain zero defects.
- Able to support SIT/UAT/PROD/DR deployment, with DevOps
- Able to support relevant software/platform/database upgrade for the systems.
- Able to work with system delivery team for smooth transition from projects/enhancements to BAU Mode
- Able to perform monitoring of systems, manage batch jobs and ensure night batch jobs completed within SLA.
- Able to identify the underlying problems, analyse the root causes, provide possible solutions and respond to users within SLA
- Incident, problem, and service outage management experience
- Server Performance, capacity, utilization monitoring and Health monitoring experience

**About NTT DATA**

**NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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