Customer Support Assistant

This role will be based in Bukit Raja Industrial Park until October 2025 and subsequently will be based in Subang Aerotech Park from October 2025 onwardsKey ResponsibilitiesResponsible in month end closing process and ensure compliance with local GAAP and Corporate policies and proceduresProvide timely financial packages, including monthly, quarterly, and...

**OVERVIEW** **ROLE RESPONSIBILITIES** 1) Customer Support - Identify issues, provide solutions, resolve customer complaints, and offer after-sales support. 2) Service Coordination - Conduct training, guidance, and onboarding sessions for clients and users. - Assist in setting up, system integration, updating, and managing service subscriptions for...

_**ROLE QUALIFICATIONS**_ - Diploma or Bachelor’s degree in Business Administration, Customer Service, Marketing, IoT or any other related field. - Preferably 2 years and above working experience. Fresh graduate are welcomed to apply. - **ROLE RESPONSIBILITIES**_ A. Customer Support - Identify issues, provide solutions, resolve customer complaints, and...

DescriptionJob Descriptions:Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution.As a first point of contact, promote a unified and professional image of the Customer Support Center (CSC) and FUJIFILM Business...

**Job DESCRIPTION**: 1. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. 2. Provide high-quality service to achieve maximum customer satisfaction by resolving...

JOB VACANCY POSITION - CUSTOMER SUPPORT EXECUTIVE LOCATION - PORT KLANG SALARY- RM 3500-4500 Job Scope: 2.Assist customers with booking, tracking, and managing their freight shipments. 3.Coordinate with various departments, including operations, sales, and finance, to ensure smooth execution of customer requests. 4.Resolve customer complaints and issues...

Responsibilities:1. Customer Complaint ManagementCollaborate closely with the Sales Department, which serves as the primary contact for customer complaints.Attend meetings with Sales to review and discuss new or ongoing customer complaints.Evaluate complaint details received from Sales and initiate internal investigation activities.Receive, log, and review...

**Key Responsibilities**: - Lead and manage the customer support team to deliver high-quality service to clients. - Act as the primary point of contact for key customers, handling escalations and service issues effectively. - Monitor shipment status (Air / Sea / Land) and ensure customers are updated on real-time progress. - Coordinate with operations,...

Liaising with clients for FCL / LCL / Export shipments arrangements, documentations and inquiries. - Coordinating with ocean carriers, hauliers, warehouses and local vendors for shipments arrangement and deliveries. - Ensure the preparation of quotation time basis with sufficient details and follow up. - Attend & assists indoor meetings with customer on...

Responsibilities:Greet and assist clients, ensuring they are guided to the correct courts or staff.Handle incoming phone calls and direct enquiries professionally.Schedule appointments and provide basic administrative support to the team.Maintain a clean and organized reception area and shared spaces.Prepare simple documents and reports using Microsoft Word...