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IT Support

3 weeks ago


Petaling Jaya, Malaysia Eurasian Consultancy Full time

**Position ** : IT Helpdesk (System Administrator)

**Salary ** : RM 2,600 - RM 3,400

: RM 100 Monthly Transportation

: RM 200 KPI’s (Based on quarterly performance)

**Location ** : PJ Trade Centre, Damansara Perdana

**Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate based on salary)_

**Responsibilities**:

- You will be interacting with customers, responding to their needs.
- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.
- You will follow up and make scheduled call backs to customers where necessary.

**Requirements**:

- **Fresh graduate are encouraged to apply**:

- Min 1 year in IT Helpdesk
- Proficient in spreadsheets and word processing
- Extensive experience with Microsoft Windows
- Experience with networks in professional environment
- Familiarity with other operating systems preferred (Linux, MAC OS)
- Experience with administration of Servers (Windows or Mac)
- Troubleshooting hardware and software issues

**Job Type**: Permanent

**Salary**: RM2,600.00 - RM3,400.00 per month

**Benefits**:

- Dental insurance
- Free parking
- Health insurance
- Vision insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Attendance bonus
- Performance bonus
- Yearly bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- IT Helpdesk: 1 year (preferred)

**Language**:

- Mandarin (preferred)