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IT Support
3 weeks ago
**Position ** : IT Helpdesk (System Administrator)
**Salary ** : RM 2,600 - RM 3,400
: RM 100 Monthly Transportation
: RM 200 KPI’s (Based on quarterly performance)
**Location ** : PJ Trade Centre, Damansara Perdana
**Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate based on salary)_
**Responsibilities**:
- You will be interacting with customers, responding to their needs.
- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.
- You will follow up and make scheduled call backs to customers where necessary.
**Requirements**:
- **Fresh graduate are encouraged to apply**:
- Min 1 year in IT Helpdesk
- Proficient in spreadsheets and word processing
- Extensive experience with Microsoft Windows
- Experience with networks in professional environment
- Familiarity with other operating systems preferred (Linux, MAC OS)
- Experience with administration of Servers (Windows or Mac)
- Troubleshooting hardware and software issues
**Job Type**: Permanent
**Salary**: RM2,600.00 - RM3,400.00 per month
**Benefits**:
- Dental insurance
- Free parking
- Health insurance
- Vision insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Attendance bonus
- Performance bonus
- Yearly bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- IT Helpdesk: 1 year (preferred)
**Language**:
- Mandarin (preferred)