Customer Support

Location: Subang UOAWorking Hours: 1.30pm – 10.30pmWorking Days: 5 Working Days (2 Days Off)Job Summary:Responsible for handling customer inquiries and support related to digital banking services. Must be able to communicate effectively in both English and Mandarin, providing accurate and timely assistance to customers.Requirements:Fluent in English and...

RM2500 for basicAllowances : transport allowance, language allowance, shift allowance, and incentive= Total RM3000-RM3500You are: (personality/competencies, etc.)§ Able to work shift till 10 pm, including weekends & public holidays.§ Results oriented with the ability to set, meet, and exceed targets; possess sense of urgency & persistency until goals are...

Responsibilities:Provide real-time customer support across multiple channels (voice, live chat, email, social media) for L1 and L2 enquiries.Assist customers in using the Bank's mobile application and resolve issues in line with SOPs and resolution protocols.Escalate issues to relevant internal/external teams when necessary for resolution.Achieve individual...

Job Summary:Responds to customer inquiries via calls, chats, and emails, expedites critical orders, communicates dispositions, researches and resolves issues, and researches orders.Principal Responsibilities:Provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such...

Support Location:Subang JayaWorking Hours: 1:30 PM – 10:30 PM Work Days: Sunday to Thursday (Off days: Friday &Saturday)Employment Type: Full-TimeSalary: RM6,500 (Max) + RM500 KPI AllowanceStart Date: 22 December 2025Key Responsibilities:Lead and motivate a team of Customer Service ExecutivesMonitor daily team performance and service level metricsConduct...

Job Summary:The Sales Support & Customer Service Executive is responsible for providing administrative, operational, and customer relationship support to ensure smooth handling of freight forwarding activities. This role acts as a bridge between customers, internal departments, and external partners to deliver efficient logistics solutions and maintain high...

Responsibilities for It SupportMonitor customer breakdown cases and ensure timely response by technicians.Arrange and coordinate urgent toner delivery requests.Ensure all machines are serviced every month and track monthly servicing progress.Confirm that meter reading collection is completed every month (compulsory) and follow up on any missing data.Check...

Key Responsibilities:Respond to Korean-speaking guests via email, chat, and phone in a timely and professional manner.Provide accurate information regarding hotel services, reservations, facilities, and promotions.Handle guest feedback, special requests, and complaints with empathy and efficiency.Maintain detailed and accurate records of guest...

About the RoleWe are hiring aCustomer Support Specialistwho will play a key role in managing complex post-sales escalations and ensuring a seamless customer experience. If you're alove to speak Chinesewith strong communication skills inCustomer experience, and English, this is your chance to join a dynamic and customer-focused team. Key Responsibilities Be...

Position: Application Support & Admin Executive (Junior Level)Department: Support OpsWorking Hours: 9 AM-6 PM (Standard working schedule will follow business hours, but the candidate must be available for after-hours / weekend support when required)Salary Range: RM1,700 – RM2,000Key ResponsibilitiesTicket Handling & Incident ManagementRespond to client...