People & Culture Coordinator(HR)@fourseasons Resort

**Responsibilities**:

- JOB FUNCTIONS:

- 1. To treat all employees in a friendly and courteous manner (employees are our guests).
- 2. To process confidential information without compromising the nature of the material or information.
- 3. To answer telephone calls (keeping with Four Seasons standards), offering information, verifying present/past employment & handling personal calls for employees.
- 4. To greet applicants and employees and handle all questions in a friendly manner.- 6. To process and route incoming and outgoing mails.
- 7. To assist the HR coordinator in distributing and filing of documents. In particular all PSA’s should be delivered in a confidential envelope when routing.
- 8. Work closely with the HR coordinator to trace all due dates for managers and staff reviews (both for new hires, promotions and annual reviews)
- 9. To assist and to work closely with the HR coordinator in processing employee birthdays, probationary periods, employee clearance forms etc.
- 10. Maintain the cleanliness of the office and order supplies when necessary including the operational condition of the camera.
- 11. To handle employee name tag orders, locker allocation, housing placements, disbursement of medical and dental forms, and all other employee HR related forms.
- 12. Work closely with the HR coordinator to update and maintain the hotel's bulletin boards.
- 13. To work closely with the HR coordinator and HR executive in the administrating of employees’ transfer inter hotel and intra hotel applicants including placing of copies in the relevant files.
- 14. To assist the HR coordinator to track vacation, sick pay and comp night dates for each hotel employee.
- 15. To distribute any literature, forms, prizes, cards, etc. to employees and manager when necessary in a confidential manner.
- 16. To work closely and to assist the HR team in coordinating all employee related functions including Staff party, employee family day, theme days etc.
- 17. To support the Learning manage with the processing of Training materials/logistics etc.
- 18. The ability to operate office equipment such as a typewriter, scanning machine, photocopy machine, computer etc.
- 19. The ability to accurately maintain the HRIS program in selected programs as it relates to input, output and back-up.
- 20. Have to possess a high level of professionalism and integrity while maintaining the confidentiality of the office.
- 21. To respond properly in any hotel emergency or safety situation.
- 22. The ability to perform other tasks or projects as assigned by hotel management and staff.
- 23. To maintain files of qualified applicants for future positions including logging of applicants and no thanks letters.
- 24. To help to maintain with the HR coordinator the complete files for all current and terminated employees.
- 25. To ensure that all relevant maintenance matter of staff housing are addressed and resolved, and that the contracts for all staff housings are renewed and filed accordingly.
- 26. To keep an accurate account of the staff housing inventory (furniture etc.) and to do regular check the condition of staff housing from time to time.
- 27. To work closely with the HR team to ensure the cafeteria is well decorated during holidays and special events, and to raise any matters that concerns cafeteria to the relevant authorities.
- 28. The ability to ensure that the employee locker room is clean and orderly.
- 29. To ensure that staff transportation are in accordance with the resort’s rules and regulations.
- 30. The ability to maintain the applicant log.
- 31. The ability to perform other tasks or project as assigned by hotel management and staff.**Benefits**:

- EPF
- SOCSO
- Annual Leave