Duty Manager

Greets the VIP guests of the hotel. As directed by the Front Office Manager, performs special services for VIP Guest’s - Assists in VIP’s arrival departure in absence of Front Office Manager - Checks cleanliness of lobby and public area, lights and as well as front office staff in proper and orderly appearance and behaviour - Checks on registration cards...

Job SummaryThe Duty Manager oversees the smooth daily operations of the hotel during their shift, ensuring exceptional guest experiences and efficient service delivery across all departments. Acting as the hotel's representative when senior management is unavailable, the Duty Manager handles guest concerns, coordinates staff, and responds to emergencies with...

DAIMAN LANDMARK HOTEL - Johor Bahru - Posted on 24-Jul-23 Duty Manager DAIMAN LANDMARK HOTEL Job Description **Description** 1. Concerning with supervision and monitor the work of the room attendants assigned to the floors according to the standard set by Management. 2. To assist the Housekeeper in the daily operational and administrative duties of the...

Job SummaryThe Duty Manager oversees the smooth daily operations of the hotel during their shift, ensuring exceptional guest experiences and efficient service delivery across all departments. Acting as the hotel's representative when senior management is unavailable, the Duty Manager handles guest concerns, coordinates staff, and responds to emergencies with...

1. Concerning with supervision and monitor the work of the room attendants assigned to the floors according to the standard set by Management. 2. To assist the Housekeeper in the daily operational and administrative duties of the Housekeeping and daily room inspections. 3. To assist in job training, counseling and direct all Housekeeping team members...

Job Responsibilities:Oversee daily operations to ensure quality, customer satisfaction, and effective resolution of complaints or disputes.Supervise staffing and align department operations with service, operational, and financial goals to achieve or exceed targets.Lead by example, using strong communication and interpersonal skills to inspire teamwork,...

Be the warm welcome that kicks off a memorable guest experienceAcknowledge IHG Rewards Club members and returning guests, in person or on the phoneTake and manage guest bookings, up-selling opportunities and telling them about ways to improve their stayHandle cash and credit transactionsStart every stay right by swiftly checking guests in and out - take IDs,...

**New Hotel Opening in Singapore!** Attractive salary package with monthly incentives and yearly bonus! Come and meet us at our Career Fair in JB for more career opportunities! **Date： 10 - 12 October，9:30AM - 1:00PM / 2:00PM - 5:00PM** **13 October，9:30AM - 1:00PM** Location：**Renaissance Johor Bahru Hotel (Meeting Room 1, Level 2)** No. 2 Jalan...

Responsibilities: - Assist the Front Office Manager in provision of guest services function, handle all problems and complaints related to hotel guests, and represent the Management in handling all areas of operations within the hotel in accordance with objectives and quality standard of the hotel. - Ensure Efficient Provision Of Front Desk Service. - Check...

Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. - Build strong relationships and liaise with all other department’s especially housekeeping, engineering, security, etc. - Ensures safety by following guest check in and security procedures and reporting...