Customer Service Officer

Responsibilities: 2. **Project Management**: Handle and manage customer projects from inception to delivery. Liaise with customers for price negotiations, obtaining necessary approvals from Sales and Production Managers. Prepare parts costing based on customer specifications and reply within 48 hours. 3. **Reporting and Documentation**: Prepare various...

JOB SCOPE - To handle sales from Whatsapp HQ, social media platforms (Shopee, Tiktok, Instagram) - To assist customer inquiries. - To prepare sales and customer database report. - To liaise with superior on product launching and sale. - To perform ad hoc task assigned by the management from time to time. REQUIREMENT: - At least a Diploma,...

**Responsibilities**: **1. Guest Reception** - Greet and check-in guests in a courteous and professional manner. - Assist with check-out, reservations, and address guest inquiries or requests promptly. - Ensure all guest information is recorded accurately in the system. **2. Front Desk Operations**: - Manage guest check-in/check-out procedures...

**JOB SCOPE**: - To handle sales from Whatsapp HQ, social media platforms (Shopee, Tiktok, Instagram) - To assist customer inquiries. - To prepare sales and customer database report. - To liaise with superior on product launching and sale. - To perform ad hoc task assigned by the management from time to time. **REQUIREMENT**: - At least a Diploma,...

**JOB DESCRIPTION** - To handle, process and pack order from customer from website, media social and whatsapp. - To update product updated stock in website, and company database - To handle retail order from reseller (dropship, stockist, personal shopper and agent) - To prepare sales and customer database report - Responsible in handling & follow up customer...

JOB SCOPE: - To handle sales from Whatsapp HQ, social media platforms (Shopee, Tiktok, Instagram) - To assist customer inquiries. - To prepare sales and customer database report. - Develop E-commerce strategy to promote sales via online and Live marketing - Assist customer via online in locating the desired to purchase the item. - Assess customers needs and...

**Responsibility** - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming whatsapp & call -...

**Duties and Responsibilities**: 1. Provide highest possible level of Customer Service in meeting customers’ needs. 2. Attend to customers and handle customers’ complaints to ensure complaints are promptly addressed within the Company’s service standards and on an immediate basis. 3. Attend to customer on the delivery of Vacant Possession. 4....

JOB SCOPE - To handle sales from Whatsapp HQ, social media platforms (Shopee, Tiktok, Instagram) - To assist customer inquiries. - To prepare sales and customer database report. - To liaise with superior on product launching and sale. - To perform ad hoc task assigned by the management from time to time. REQUIREMENT: - At least a Diploma,...

SERVICE ADVISOR / PENASIHAT SERVIS KENDERAAN JOB SCOPE - Greet customer & direct to an available technician - Prepare quotation and explain to customer on the service planned - Follow up and monitor the job. Order parts in line with technicians request - Handle customer queries and consult with technician when necessary - Receive customer payments - Do daily...