Sales & Customer Engagement Executive

4 days ago


Melaka, Malaysia Elabram Systems Sdn Bhd Full time

**Your Role**:

- Respond to incoming leads from TikTok, Facebook, WhatsApp, etc.
- Answer questions, overcome objections, and close sales professionally and quickly
- Communicate fluently and naturally in Mandarin, Malay, and English (spoken & written)
- Collaborate with our in-house marketing team to optimize scripts and conversions
- Follow up with prospects, track conversations, and ensure successful handover
- Handle pre-sales and post-sales communication to build trust and loyalty
- Achieve (or exceed) monthly sales targets—you’ll be rewarded well for it

**We’re Looking For Someone Who**:

- Can write and speak fluently in Mandarin, Malay, and English
- Is proactive and not afraid to start conversations or ask for the sale
- Understands customer psychology and has great empathy
- Enjoys social messaging (TikTok, FB, WhatsApp) and quick follow-ups
- Is organized, efficient, and great at managing conversations
- Has a strong team spirit and is excited to work with digital content creators
- Fresh grads welcome—as long as you’re hungry, adaptable, and coachable
- Bonus: Experience in sales, logistics, automotive, or permits is a plus

**Benefit**:

- Base salary + commission + performance bonuses
- EPF + SOCSO
- Monthly incentives + annual bonus
- Sales training and daily support from marketing team
- Fast promotion path for closers who perform
- A chance to grow in a digital-first company with big ambitions

**Job Type**: Permanent

Pay: RM2,500.00 per month

**Language**:

- Mandarin (required)

Work Location: In person



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