People Services Payroll Specialist

**Position**: People Services Payroll Specialist

**Job Type**: Human Resources
**Employment Status**: Contract (6-12 months)
**Working Hours**: Normal (Monday-Friday) : 8.00am - 5.00pm
**Work Base**: Bangsar South
**Salary**: MYR 4.000 - MYR 6.000

**Education**: Bachelor/Diploma - Business, Management, Marketing GPA: 3.0
**Experience**: 5 Years (Previous Roles - Payroll, Payroll Specialist)
**Language**: English, Malay
**Nationality**: Malaysian Only
**Age Requirement**: 23-35 years

**Responsibilities**
- Assist the Payroll Manager in transitioning payroll activities from various countries, including but not limited to Japan and South Korea. Responsibilities include collecting documentation, HR policies, calendars, and FAQs.
- Work closely with the current Payroll SME in each country to ensure a smooth transition through shadowing, parallel runs, and hyper care.
- Ensure compliance with local statutory regulations and corporate policies during and after the migration process.
- Identify and implement process improvements by streamlining workflows and removing redundancies.
- Manage the day-to-day payroll operations, including implementing operational changes, addressing audit recommendations, and refining internal controls to ensure payroll services meet the SLA requirements for assigned countries.
- Provide support for employee queries related to payroll topics.
- Drive continuous improvement initiatives within the People Services Team and collaborate with HR Centers of Excellence.
- Ensure all services comply with corporate policies, procedures, and applicable local or federal regulations.
- Manage escalations, resolve complex cases, and maintain strong customer relationships as needed.

**Requirements**:

- Over 5 years’ experience in Payroll Services operations, including multi-state or multi-entity payroll and experience with international payroll processing.
- Experience of working with an outsourced and in-house Payroll Services Delivery model is preferable.
- Strong communication skills with meticulous attention to detail and a customer-service mindset.
- Deep understanding of HR best practices, compliance, and process improvement methodologies.
- Proficient with HR payroll systems such SAP and experienced in using HR ticketing tools like ServiceNow.
- Strong analytical and problem-solving skills with the ability to identify root causes and act accordingly.
- Able to speak Mandarin.
- Able to speak Japanese (advantages)

Notes
- Contract Period : 6-12 months (depend on confirmation from Client)
- Work Location : City, Vertical Corporate Tower B Avenue 10 The Vertical, 8, Jalan Kerinchi, Bangsar South, 59200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

**Job Type**: Contract
Contract length: 6 months

Pay: RM4,500.00 - RM6,000.00 per month

**Benefits**:

- Health insurance

Application Question(s):

- Do you have Proficiency in Microsoft Excel (pivot tables, charts) and comfortable working with data sets
- Do you have experience in Payroll Services operations, including multi-state or multi-entity payroll and experience with international payroll processing.
- Can you manage the day-to-day payroll operations, including implementing operational changes, addressing audit recommendations, and refining internal controls to ensure payroll services meet the SLA requirements for assigned countries.
- Are you proficient with HR payroll systems such SAP and experienced in using HR ticketing tools like ServiceNow

**Education**:

- Bachelor's (preferred)

**Experience**:

- Payroll Services Operations: 5 years (preferred)

**Language**:

- English (preferred)

Work Location: In person