People Services Payroll Specialist

Position: People Services Payroll Specialist

Job Type: Human Resources

Employment Status: Contract (6-12 months)

Working Hours: Normal (Monday–Friday) : 8.00am - 5.00pm

Work Base: Bangsar South

Salary: MYR MYR 6.000

Education: Bachelor/Diploma - Business, Management, Marketing GPA: 3.0

Experience: 5 Years (Previous Roles - Payroll, Payroll Specialist)

Language: English, Malay

Nationality: Malaysian Only

Age Requirement: 23–35 years

Responsibilities

• Assist the Payroll Manager in transitioning payroll activities from various countries, including but not limited to Japan and South Korea. Responsibilities include collecting documentation, HR policies, calendars, and FAQs.
• Work closely with the current Payroll SME in each country to ensure a smooth transition through shadowing, parallel runs, and hyper care.
• Ensure compliance with local statutory regulations and corporate policies during and after the migration process.
• Identify and implement process improvements by streamlining workflows and removing redundancies.
• Manage the day-to-day payroll operations, including implementing operational changes, addressing audit recommendations, and refining internal controls to ensure payroll services meet the SLA requirements for assigned countries.
• Provide support for employee queries related to payroll topics.
• Drive continuous improvement initiatives within the People Services Team and collaborate with HR Centers of Excellence.
• Ensure all services comply with corporate policies, procedures, and applicable local or federal regulations.
• Manage escalations, resolve complex cases, and maintain strong customer relationships as needed.

Requirements

• Over 5 years' experience in Payroll Services operations, including multi-state or multi-entity payroll and experience with international payroll processing.
• Experience of working with an outsourced and in-house Payroll Services Delivery model is preferable.
• Strong communication skills with meticulous attention to detail and a customer-service mindset.
• Deep understanding of HR best practices, compliance, and process improvement methodologies.
• Proficient with HR payroll systems such SAP and experienced in using HR ticketing tools like ServiceNow.
• Strong analytical and problem-solving skills with the ability to identify root causes and act accordingly.
• Able to speak Mandarin.
• Able to speak Japanese (advantages)

Notes

• Contract Period : 6-12 months (depend on confirmation from Client)
• If there is an internal opening and the candidate's performance meets or exceeds expectations, Client we may consider absorbing them as permanent hires (but no guarantee)
• Work Location : City, Vertical Corporate Tower B Avenue 10 The Vertical, 8, Jalan Kerinchi, Bangsar South, 59200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Type: Contract

Contract length: 6 months

Pay: RM4, RM6,000.00 per month

Benefits:

• Health insurance

Application Question(s):

• Do you have Proficiency in Microsoft Excel (pivot tables, charts) and comfortable working with data sets
• Do you have experience in Payroll Services operations, including multi-state or multi-entity payroll and experience with international payroll processing.
• Can you manage the day-to-day payroll operations, including implementing operational changes, addressing audit recommendations, and refining internal controls to ensure payroll services meet the SLA requirements for assigned countries.
• Are you proficient with HR payroll systems such SAP and experienced in using HR ticketing tools like ServiceNow

Education:

• Bachelor's (Preferred)

Experience:

• Payroll Services Operations: 5 years (Preferred)

Language:

• English (Preferred)

Work Location: In person