Customer Relation Executive

Schedule appointment for service department and Handling customers, regular follow-ups of the customers. - Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership. - Ensure the customer database is updated in a timely manner and always protected through constant monitoring. - To complete CSI monthly...

Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealership - Coordinate and record customer’s appointment booking and plot capacity planning to ensure smooth flow of operations in dealership - Handle customer’s concern, analyse root cause and take improvement activities - Ensure all customers’ voice is...

**Job Summary**: - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator...

A Client Relations Executive is responsible for handling client inquiries, complaints, and feedback, ensuring client satisfaction, managing clients and identifying opportunities to upsell or cross-sell products or services. They build relationships with key employees among customers, create plans to address clients’ business needs, advise clients on...

To promotehealth products and health screening services. - To manage incoming phone calls. - To generate sales leads. - To identify and assess customers’ needs to achieve satisfaction. - To build sustainable relationships and trust with customer accounts through open and interactive communication. - To provide accurate, valid and complete information by...

**JOB DESCRIPTION**: To prepare and submit documentation for customs clearance, including import/export declarations, permits, and licenses. To calculate and process duties, taxes, and other fees associated with international shipments. To communicate with customs authorities and other government agencies to resolve issues and obtain necessary...

Job Description:Answering incoming calls, responding to live chat inquiries, and emails from customers regarding products and services professionally and courteously.Providing accurate information and resolving customer issues related to digital banking products and services.Maintaining a high level of product knowledge to effectively support customer...

Ensure all walk - in customer are greeted and assisted pleasantly with their enquiries. - Attend and provide amicable solution in resolving customers’ enquiries and complaint. - Monitor that phone calls are answered within three rings. - Provide information on current sales/ service promotion or products. - Monitor and prepare weekly and monthly report to...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to our clients. **Position** Customer Service...

**Content Creation and Management**: - Assist the team in organizing and shoot creative content for social media platforms, including lifestyle photographs and videos of products and models. - Create engaging ad visuals for products to be promoted on social media platforms - Composing engaging copy for social media posting. - Manage social media community...