Assistant Front Office Hotel

Company DescriptionHotel Royal Kuala Lumpur is a 20-storey downtown city hotel located in the heart of the Federal Territory of Kuala Lumpur, Malaysia. The hotel features 225 elegantly refurbished rooms and suites, equipped with modern amenities such as Satellite TV and Internet Broadband access. Whether guests are visiting for leisure, business, or a...

Job SummaryThe Assistant Front Office Manager supports the Front Office Manager in overseeing the daily operations of the Front Office to ensure a smooth, efficient, and guest-centric experience. This role supervises the Front Office team, manages guest interactions, resolves issues, and ensures that all hotel standards and procedures are consistently...

About the RoleA Front Office Assistant's primary responsibility is to be the first point of contact for a business, handling various administrative and customer service tasks at the front desk or reception area. You are required to manage appointments, answer phones, greet hotel guest, and provide general administrative support, ensuring a smooth and...

**JOB REQUIREMENTS**: - Minimum SPM OR Diploma in Hospitality or Tourism Management, fresh graduates are also welcome to apply. - Excellent communications skill for both written and verbal. - Multiple language skills are preferred. - Able to work under pressure. - Self-starter, results oriented and also a team player. - Pleasant personality with good...

About the Role A Front Office Assistant's primary responsibility is to be the first point of contact for a business, handling various administrative and customer service tasks at the front desk or reception area. You are required to manage appointments, answer phones, greet hotel guest, and provide general administrative support, ensuring a smooth and...

Deliver the basic standards and provide exceptional guest service at all times. - To greet all guests in a service orientated manner. - Maintain positive guests and colleagues interaction with good working relationships. - Meet and greet all guests and assist with registrations. - Personally and frequently verify that guests are receiving the best possible...

About the role We are seeking a highly motivated Front Office Cum Reservation Assistant to join our team at the Hotel Grand Continental Kuala Lumpur. In this full-time position, you will be responsible for efficiently managing front office operations and ensuring a seamless guest experience.What you'll be doing· Greeting and assisting guests at the front...

**1. RESPONSIBILITIES** - Welcome and greet guests - Answer and direct incoming calls - Inform guests of hotel rates and services - To make and confirm reservations for guests - Ensure proper room allocation - Register and check guests in - Confirm relevant guest information - Verify guest's payment method - Verify and imprint credit cards for...

Front Office Assistance (FOA) should be at all times well-groomed and carry him/herself in a pleasant and professional way. FOA shall be responsible for welcoming guests, managing bookings, and verifying guest's payment methods during check-in. Other tasks included but not limited to below: - Check-in/out guests according to standard operating procedure...

**Required** - 2 Man - 1 Women **JOB DESCRIPTIONS** - Perform all check-in and check-out tasks - Answer telephone timely and professional manner accordance to hotel standard. - Manage online reservations - Inform customer about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and...