Customer Service Executive
2 days ago
PRINCIPAL ACCOUNTABILITIES
- Deal directly with customers either by telephone, electronically or face to face.
- Respond promptly to customer inquiries.
- Handle customer feedbacks, provide necessary support in resolving the feedbacks by obtaining and evaluating relevant information.
- Managing logistics flow and keep dealers posted on status.
- Direct requests and unresolved issues to the designated resource.
- Manage dealer’s accounts and adhere to an indoor sales target.
- Travel to visit dealer’s office as and when required.
- Eventing support when required.
- To perform any other duties as assigned by the Company from time to time.
COMPETENCY REQUIREMENT
- Good team player.
- Team player, pleasant personality and good in communication skill.
- Good computer skills, especially Microsoft Words, Excel and Power Point.
QUALIFICATION REQUIREMENT
- At least 1 year(s) of working experience in the related field is required, preferably in beauty and skin care industry.
- Able to write and communicate in Mandarin, English & Bahasa Malaysia.
- This position is based at Shah Alam, HQ office.
Pay: RM3,500.00 - RM4,200.00 per month
**Benefits**:
- Professional development
**Language**:
- Mandarin (preferred)
Work Location: In person
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