Mandarin Inbound Call Customer Care Executive

DUTIES AND RESPONSIBILITIES: - Professionally Interact with customers via voice (end to end handling of calls) as part of inbound and outbound function to provide information and assistance - Escalated complaints or requests via Service Requests & Trouble Tickets - Cross-selling of all products and services including all upgrades for product & packages -...

**Inside Sales Executive - inbound calls customers conversion (Kuala Lumpur) - Asia Last mile logistics/eCommerce startup** - Office location: Glo Damansara, Jalan Damansara, Kuala Lumpur - Remuneration: MYR 3500 to 4500 per month x 12 + annual variable performance bonus - **Minimum 2 years of inside sales / inbound call customers conversion / telesales or...

We are currently seeking an enthusiastic and customer-oriented individual to join our Contact Centre team as Junior Executive, Inbound Call.Key ResponsibilitiesHandle inbound calls professionally and provide accurate information regarding Koperasi Tentera's products, services, and member accounts.Attend to member inquiries, feedback, and complaints...

**Client Industry**:Insurance/shares services **Location**:TRX **Key Responsibilities**: - Deliver world class customer service via telephone - Provide a polite, professional and accurate response - Manager customer's expectations and display ownership for customer's requests - Liaise with appropriate departments to resolve issues brought up by...

Customer Service Officer - Inbound Call Center 64896 | Customer Services & Claims | Professional | ((custPositionClusterCSB)) | Allianz Malaysia | Full-Time | Temporary **Job Summary** As a Customer Service Associate, the role is responsible to deliver the Allianz Experience at every interaction. He/She will live up to Allianz Values in delivery service to...

**Key Responsibilities**: - Answer inbound calls and respond to customer inquiries. - Provide accurate information about products and services. - Resolve customer issues and escalate complex problems to the appropriate department. - Document all customer interactions and maintain accurate records. - Follow up with customers to ensure their concerns are...

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...

**Role**:Customer Service Executive -Technical **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Mandarin Cantonese english - Customer Service Executive Qualification: Completed with SPM, UEC, ICGSE certificate Language:...

Customer Care Executive Salary range: RM 2,500 - RM 3,500 IQI Global. **Medan 28, **Lot 8G, Medan 28, Jln Klang Lama, 58200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur. Any 5 days a week (may including weekends), 2 shift rotation (10am - 7pm / 1pm - 10pm) - To provide operational support by answering calls (our company software phone and online queries...

**Job Details**: - Provide customer support regarding Bank via phone calls - Educate customers on Bank’s products and services & direct them toward available resources for self-help - Complete the necessary documentation accurately to manage customer complaints, issues and subsequent solutions - Alert management of issues that require escalation for...