Reception/administrative Executive
1 week ago
Position Title**:Reception and Admin Executive/ Assistant**
Location: Bandar Menjalara
Job type:
- Full time Rotational Shift Work
Reports To: Operations Manager
**Overview**:
We are growing and we are seeking a personable and organised Admin and Operations Assistant to manage front desk operations and provide excellent customer service at our pickleball courts.
**Responsibilities**:
- Assist Operations Manager with day-to-day court operations including use of booking software to process and monitor court and activity bookings.
- Check-in customers on arrival.
- Deal with customer queries on site.
- Assist in organising and supporting social and private events as well as tournaments.
- Build relationships with coaches and customers to promote a welcoming environment.
- Maintain court aesthetics and general cleanliness during the course of the day (a cleaner will clean the courts outside of operating hours).
- Provide exceptional customer service, assisting customers with reservations and inquiries.
- Resolve member issues and feedback promptly and positively.
Qualifications:
- SPM or equivalent.
- Experience in reception/admin roles preferred.
- Excellent communication and organisational skills.
- Proficiency in Microsoft Office and Google Workspace (formerly G Suite).
- Fluency in English (compulsory) and Malay.
- Customer service experience preferred.
- Interest in sports would be advantageous.
How to Apply:
Submit your resume and cover letter by 15 July 2025.
About Us:
We are a newly established pickleball facility. We focus on creating a friendly and welcoming environment, offering the best courts and quality equipment to our customers. Our goal is to build a supportive community where players of all levels can connect and improve their game through coaching and player networking.
**Job Types**: Full-time, Part-time
Pay: RM2,000.00 - RM2,500.00 per month
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
**Job Types**: Full-time, Permanent
Pay: RM2,200.00 - RM2,500.00 per month
**Benefits**:
- Free parking
Application Question(s):
- Rotational shift hours.
5.5 day work week.
Shift hours with 1 hour break
7:30am - 4pm (Morning shift)
11:30am - 8pm (Middle shift)
3pm - 11:30pm (Night shift)
You’ll be rotating between these shifts with colleagues.
Are you willing to work these hours?
Work Location: In person
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