Reception / Administrative Executive
1 day ago
Job type:
-Full time Rotational Shift Work
Reports To: Operations Manager
Overview:
We are growing and we are seeking a personable and organised Admin and Operations Assistant to manage front desk operations and provide excellent customer service at our pickleball courts.
Responsibilities:
- Assist Operations Manager with day-to-day court operations including use of booking software to process and monitor court and activity bookings.
- Check-in customers on arrival.
- Deal with customer queries on site.
- Answer calls and respond to emails.
- Assist in organising and supporting social and private events as well as tournaments.
- Build relationships with coaches and customers to promote a welcoming environment.
- Maintain court aesthetics and general cleanliness during the course of the day (a cleaner will clean the courts outside of operating hours).
- Provide exceptional customer service, assisting customers with reservations and inquiries.
- Resolve member issues and feedback promptly and positively.
- Responsible for maintaining active social media presence for PJC including but not limited to updating and managing social media content.
Qualifications:
SPM or equivalent.
Experience in reception/admin roles preferred.
Excellent communication and organisational skills.
Proficiency in Microsoft Office and Google Workspace (formerly G Suite).
Fluency in English (compulsory) and Malay.
Customer service experience preferred.
Interest in sports would be advantageous.
How to Apply:
Submit your resume and cover letter by 20 November 2025.
About Us:
We are a newly established pickleball facility. We focus on creating a friendly and welcoming environment, offering the best courts and quality equipment to our customers. Our goal is to build a supportive community where players of all levels can connect and improve their game through coaching and player networking.
Job Types: Full-time
Pay: RM2, RM2,500.00 per month
Schedule:
Rotational shift
Supplemental Pay:
Overtime pay
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