IT Support

Desktop Technician will provide day to day local **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.** **Experience in MAC.** **Functions include**: - Windows 7-10, Microsoft...

**Mandatory Skills**: - Hands on experience on Datacenter Networking (Nexus 3000, 9300), UCS-B System/Other issues and Storage Networking. - Hands on experience on SV (Server Virtualization), DCRS, DC Software, ACI and Storage. - Knowledge on SWITCHING Technologies like STP, RSTP, VTP, VSS, vPC, vDC, MSTP, LACP,VLAN Knowledge of Cisco switching Platforms...

**IT INFINITY PTE LTD** Sales Support Specialist [IT Services/Solutions/Immediate] **Monthly Salary Range, Basic + Comm (RM) $3,500 - $4,500** - Provide troubleshooting assistance for customer orders, account statuses and relevant problems - Provide setup and implementations for projects - Work closely with the Support Team by assisting with projects -...

Job Responsibilities - Serves as central information source regarding functions, policies, procedures and services of One Stop Service Centre management activities. - Oversees the preparation of operating schedules and coordinates day-to-day activities and governance of the One Stop Service Centre. - Coordinates staff traffic flow for services in the One...

Min 0-1 years of experience in Customer support Fresh graduates can apply!!! **Job Type**: Contract **Salary**: RM2,800.00 - RM3,200.00 per month **Benefits**: - Health insurance Schedule: - Monday to Friday

Support imaging new laptop. - Support new laptop replacement for user. - Support prepare old computer with end users for upcoming laptop replacement. - Support any request helpdesk function as required. **Requirements**: - Possess at least a Degree/Diploma in Information Technology or Computer Science. - Proficiency in Technology will be added advantage. -...

10 Years of experience in IT industry with 4-6 year experience in Production support engagements - Experience in managing stakeholders with consultative style of communication when addressing issues and solutions. - ITIL Process exposure for Service Management - incident management, problem management, change management, etc - Good technical background...

**Required Technical Skill Set** - Bachelor's degree in computer science, Information Technology, or related field. - Proficiency in programming languages such as C#, VB.NET, or Visual Basic. - Proven experience in developing and supporting Kofax Capture and Transformation Modules solutions. Desired Competencies (Technical/Behavioral Competency)Must-Have -...

**Responsibilities**: **Responsibilities**: - Onsite repair for technical hardware issues that cannot be resolved remotely. - Provides technical support on covered hardware products to return them to operating condition. - Provides technical support at site or through phone support. - Identify and attend to system and user problems arising from customers -...

**Position objective**: **Roles and Responsibilities**: - Define standard workflow and governance level 1 helpdesk according to IT policy; - Provide technical solutions to business users, make design and workflow to facilitate the needs. - Conduct data analysis and testing, draft testing plan. - Prepare FS and TS for change requirements; - Make change to...

Support imaging new laptop. - Support new laptop replacement for user. - Support prepare old computer with end users for upcoming laptop replacement. - Support any request helpdesk function as required. **Requirements**: - Possess at least a Degree/Diploma in Information Technology or Computer Science. - Proficiency in Technology will be added advantage. -...

Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly. - Troubleshoot and resolve customer's problems within the company's ticketing system, and remote assistance tools. - Answer the call and record detailed information about reported incidents or service requests in the company's ticketing system....

Provide level 1 IT Technical Helpdesk Support in ticket logging & resolutions. - Prepare activity reports - Taking ownership of created and assigned tickets and ensuring that they are resolved within the agreed-upon service level agreements (SLAs). Provide status updates to users as appropriate. - Performs any task assigned by their Operation...

Duties: - Respond to players' in-game inquiries and provide solutions to issues. - Handle and resolve related complaints, suggestions, and consultations. - Engage with the players to gather feedback and enhance player’s satisfaction. - Monitor and report any game anomalies or issues. - Collaborate with technical teams to resolve issues promptly. -...

**Must Have Skills**: - BS in a technical field (CS/EE preferred) or equivalent experience. Deep knowledge of telecommunication systems and network environments. - Ability to analyze, use and configure medium and large enterprise/SP networks. - In-depth Knowledge of Routing Protocols BGP, MPLS, OSPF, ISIS, VLANs, VPC, Switching, IOS-XR, NXOS. - CCIE and/or...

_Hybrid role - 2 weeks work from home, 2 weeks work from office_ - Answer inbound calls from Hong Kong and Macau users and record any issue to proceed with relevant action. - Provide technical support and assistance to end-users - Identify issue urgency and escalate to appropriate group. - Troubleshooting issue through remoting tools and verbal...

Job Description: **Mainframe CICS programmer** - Have to perform all functions related to supporting CICS and MQSeries including administration, configuration, installation, maintenance, upgrades, performance, problem-solving and optimize the performance of the system. - Support CICS release levels of TS v5.2 and higher. - Upgrade CICS TS environment with...

Duties: - Respond to players' in-game inquiries and provide solutions to issues. - Handle and resolve related complaints, suggestions, and consultations. - Engage with the players to gather feedback and enhance player’s satisfaction. - Monitor and report any game anomalies or issues. - Collaborate with technical teams to resolve issues promptly. -...

_Hybrid role - 2 weeks work from home, 2 weeks work from office_ - Answer inbound calls from Hong Kong and Macau users and record any issue to proceed with relevant action. - Provide technical support and assistance to end-users - Identify issue urgency and escalate to appropriate group. - Troubleshooting issue through remoting tools and verbal...

**Job Description**: 1. Analyse the user requirements (new/ change requests) and develop solutions for implementation. 2. Extraction of data using sqoop 3. Creation of tables/views using hive 4. Fixing issues using hive, spark dataframes, spark sql 5. Autosys for scheduling of jobs 6. Perform batch and real time production support 7. Perform any other...