Application Technical Support

**Position: Technical Analyst/Application Support** **Work arrangement: Hybrid** **Job Qualifications**: - Bachelor’s degree or higher in Computer Engineering, Computer Science, Information Technology or related fields - Familiarity with scripting -Shell (Bash), PowerShell, Python - Ability to manage code migration, document configuration changes, and...

**1. System/Application Implementation and Enhancements** - As the Subject Matter Expert (SME) for the IT System / Application, and technical domains including system/solution architecture, the related components, design, technical, functional, operational, integration, etc. - Lead, drive or participate in end-to-end management and execution of...

**Job Descriptions**: - Participate/undertake IT project tasks to prepare test script & test plan, to perform testing and troubleshooting in SIT & UAT environment). - Provide user support. - To support end to end production batches. **Job Requirements**: - Bachelor Degree in Computer Science or IT related fields. - Possessed technical skills in: Microsoft...

Provide IT support & services to Treasury stakeholders, which cover the following for both domestic and regional (if applicable): 1. Nostro reconciliation and matching automation system (NXG) 2. Placement Process Flow Automation system (PPFA) 3. FINIQ-DCI system 4. FINIQ-ECDG System 5. Regional Front System 6. Intellimatch System (Trade confirmation...

**Job Summary**: As a Technical Support personal, you are responsible to provide technical support on front-end peripherals such as computers, printers, projector, etc. within the stipulated Service Level Agreement (SLA). You are expected to assist on procurement processing, updating asset inventory and user access management. **Responsibilities**: -...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

**1 **vacant position of Application Support for the duration of 12 months. Experience: 5+ years Key Skills / Knowledge and Behaviors (if applicable) **Technical** *Weblogic knowledge of any version prefer 12.1.2 and above *Oracle DB knowledge at DBA / programming of any version prefer 12c and above Solaris Unix knowledge min 1 year and above Java...

IT Application Support - RBS Support **If you are looking to excel and make a difference, take a closer look at us...** **Job Purpose Summary** - Participates in user requirement & feasibility study, evaluation and recommendation of business & technical solutions. - Assists users in understanding & interpreting user requirements, coordinating with relevant...

**Summary**: **Job Responsibilities**: - Document and maintain a knowledge base of known issues, workarounds, and resolutions for reference by the Customer Excellence team and end-users. **Requirements**: - ** Bachelor's degree **in Computer Science, Information Technology, or a related field. - ** Min 2 years of experience** as an Application...

At SEER S&R, we are seeking a highly skilled and motivated IT Application Support Specialist to join our team. This is an excellent opportunity for a talented individual who is passionate about delivering exceptional customer service and technical support.The successful candidate will be responsible for providing timely and effective support to our internal...

**Roles & responsibilities** - Planning & managing IT projects and exercise prudent project management principles to implement the projects/system enhancements successfully. - Supervise the technical team, managing work assignments and skill resources in delivering quality output and meeting project deadlines. - Design, analyse, code and test programs for...

Job Title L1 Application Support Duration: 0-12 month(s) Primary Skill Application Programming Budget : 3K Description/Comment: -English & Mandarin (Traditional Chinese preferred, but open to Simplified Chinese too) - Bachelor’s Degree any field - Ability to communicate technical concepts clearly and effectively in English and Mandarin. - Work...

**Application Support Manager** **Responsibilities** - Recruit, train and develop new team members, and provide continuous on-thejob training, mentoring of team members Monitor the ongoing operation of the support team and ensure adherence to process and quality measures. - Accountable for the team achievement of SLA targets, Customer Satisfaction, and...

**Job Description (JD)** - Constantly manage communication and relationship with Leads, direct supervisor, and peers. - Involve and work on day-to-day operation. - Monitor problem resolution process and activities to manage the expectations and confidence of business users through the delivery of proactive and timely services. - Maintain the relationship...

**Required Technical Skill Set** MQFTE, SFTP, Java scripting, Shell scripting, batch scripting, Application server: WebLogic/WebSphere, IIS, CI/CD pipeline and deployment tools like GitHub, SVN Linux, windows OS skills. **Desired Competencies (Technical/Behavioral Competency)** **Must-Have** - Able to understand File transfer jobs and create and...

**Job Summary**: **Responsibilities**: - Respond to and resolve requests/issues assigned through the ticketing system and ensure SLA is met. - Provide technical support on computers, IT peripherals, Telephone PABX, and mobile devices. - Manage and maintain computer asset inventory including hardware, software, and software licenses using ITAM solution. -...

Application Services - To perform L1/L2 problem investigation - problem identification, root cause analysis, solution definition, SIT/UAT and implementation. - Interact with internal teams and external 3rd party vendors to trouble shoot and resolve complex problems. - Design appropriate metrics for reporting on key performance and quality indicators,...

**Responsibilities For L2 Technical Support**: - Finding cause of issues assigned using logs, knowledge base, other support sources (cover front and backend). - Working on the life-cycle of help desk incidents. - Resolving the issue based on support documents/knowledge base especially if it falls in to system configurations, restarts etc. - Assigning the...

**Job Summary** As an Application Support Executive for the Travel Group, you'll ensure smooth operations by providing support, training, and maintenance for various systems including Office and Travel Applications. Your responsibilities include contributing to projects, addressing user queries, logging cases, and supporting the Power Platform....