Application Technical Support
2 weeks ago
**Position objective**:
**Roles and Responsibilities**:
- Define standard workflow and governance level 1 helpdesk according to IT policy;
- Provide technical solutions to business users, make design and workflow to facilitate the needs.
- Conduct data analysis and testing, draft testing plan.
- Prepare FS and TS for change requirements;
- Make change to config files or some programs.
- Coordinate meetings with internal and external parties;
- Drive small projects/ enhancements and see it to the end;
- Perform other responsibilities and duties assigned by supervisor as required.
**Job Requirements**:
- Education - University graduate in computer science or equivalent
- Working experience 5 years or above, IT development experience 3-5 years
- Able to work under pressure
- Special skills
- Eyes on details with patient.
- Good communication and problem-solving skills
- Positive working attitude, willing to learn and work independently
- Well-versed in System Development Life Cycle (SDLC)
- IT Skill set: Python, Java, SQL server, Oracle, etc
**Benefits**:
- Dental insurance
- Health insurance
- Parental leave
Schedule:
- Day shift
- Monday to Friday
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