Call Centre
2 days ago
Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company’s new products, services and policies
- Guide callers through troubleshooting, navigating the company site or using the products or services
- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
- Collaborate with other call centre professionals to improve customer service
- Help to train new employees and inform them about the company’s customer management policies
Pay: RM3,000.00 - RM5,000.00 per month
**Benefits**:
- Dental insurance
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Commission pay
- Performance bonus
Work Location: In person
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